At a Glance
- Tasks: Install and maintain cutting-edge Nordson systems while providing expert support to customers.
- Company: Join Nordson Product Assembly, a global leader in precision dispensing and fluid management.
- Benefits: Enjoy flexible work schedules, comprehensive benefits, and growth opportunities.
- Why this job: Make a real impact in a dynamic environment with innovative technologies.
- Qualifications: Associate’s Degree in mechatronics or equivalent experience as a Field Service Engineer.
- Other info: Be part of a diverse team that values your contributions and fosters career development.
The predicted salary is between 36000 - 60000 £ per year.
Nordson Product Assembly, a global leader in precision dispensing, fluid management, and related technologies, is seeking a highly motivated and talented Field Service Engineer to join our team in the United Kingdom, in the greater area around Manchester. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
Provide expertise during the sales process about the company's products and services to internal employees (e.g. sales, technicians, engineers, etc.) and customers. Provide support remotely or at customer sites. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
Role and Responsibilities
- Performing the installation and commissioning of Nordson systems
- Performing preventive maintenance and repair on demand on Nordson equipment
- Instruction of the customer into the use of Nordson equipment
- Troubleshooting on PA-specific technology including fault analysis in customers processes
- Carrying out customer tests in collaboration with sales and application technology in PA lab and at customer site
- Participation at stagings (Verification of customer specifications, application and system tests, determination of process parameters)
- Preparing and promptly submitting administrative and technical reports
- Advising of new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new or redesigned Nordson hardware
- Interfacing with Aftermarket and Sales team and PA EMEA Customer Project Engineers supporting/consulting to maximize the opportunity for sales of Nordson PA systems, spare parts and maintenance contracts
- Conducting customer trainings for systems and applications in English and local language
- Collaboration and consultation on exhibitions, open-houses and similar events
Skills and Qualifications
- At minimum an Associate’s Degree in a mechatronics discipline or equivalent and ideally longstanding (>5-10 years) of practical experience as a Field Service Engineer / Field Service Technician
- Advanced skills and knowledge about mechanical, electrical and hydraulic systems
- Ability to read & understand technical drawings, hydraulic/pneumatic and wiring diagrams
- Preferably knowledge about PLC systems and interfaces
- Knowledge and skills to include the use of typical instrumentation, tools and equipment
- Experiences in installation, service, maintenance and similar areas
- Computer skillset to create administrative and technical reports
- Good knowledge of MS Office and SAP
- Fluent English language skills
- Customer- and service orientation
- Independent way of working and solution-oriented thinking
- Good communication and presentation skills
- Very good organizational skills
- Willingness to take responsibility
- Resilience and flexibility
- Very good ability to work in a team
- Willingness to travel and valid car driver’s license
Travel
Willingness to travel.
Benefits
We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development.
About Nordson Product Assembly
Nordson Product Assembly is the leader in precision dispensing, fluid management, and related technologies. We serve the Product Assembly end market to improve production efficiency and product quality for a variety of product manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Product Assembly is a global team that works to create adhesive dispensing solutions that deliver precise and reliable application while optimizing material use and lowering production costs for markets like appliances, automotive & e-mobility, bookbinding, electronics, filter manufacturing, paper, wood, construction and many more. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Product Assembly. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included.
Interested?
If you are interested in being a part of a team that is dedicated to providing advanced inspection and testing solutions and creating an inclusive and diverse workplace, please apply online with your CV.
Field Service Engineer (m/f/d) employer: Nordson Corporation
Contact Detail:
Nordson Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (m/f/d)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nordson Product Assembly on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be dealing with mechanical, electrical, and hydraulic systems, make sure you can talk confidently about your experience and how it relates to the role.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your independent and solution-oriented thinking.
✨Tip Number 4
Don’t forget to highlight your customer service orientation! Nordson values candidates who can communicate effectively and train customers, so share examples of how you've excelled in these areas in past positions.
We think you need these skills to ace Field Service Engineer (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight your technical expertise and any relevant projects you've worked on, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the role and how your background aligns with our mission at Nordson Product Assembly. A personal touch can really make you stand out from the crowd!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, especially in a field service context.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and helps us keep track of all applicants efficiently. Plus, it’s super easy!
How to prepare for a job interview at Nordson Corporation
✨Know Your Tech
As a Field Service Engineer, you'll need to demonstrate your understanding of mechanical, electrical, and hydraulic systems. Brush up on your technical knowledge and be ready to discuss specific examples of how you've applied this in past roles.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've successfully troubleshot issues or improved processes. Highlight your independent, solution-oriented thinking, as this is crucial for the role.
✨Communicate Clearly
Since you'll be interfacing with customers and colleagues, practice explaining complex concepts in simple terms. Good communication skills are key, so consider doing mock interviews to refine your presentation style.
✨Emphasise Teamwork and Flexibility
Nordson values collaboration, so be ready to discuss how you've worked effectively in teams. Also, mention your willingness to travel and adapt to different environments, as this will show you're a great fit for their dynamic culture.