YOU: # Early In Customer German Language Support Career # Dec / Jan Start # £50k+ # Visa Required # London Office # Training & Induction in USA #Move to sales in 1 -2 yrs
Join the team and become an integral part of the German support initiative.
Our commitment to exceptional Germansupport is unmatched in the industry.
We have found 4 Bilingual Account Managers to work with our client's existing customer base in Europe. We now need an additional German speaker. This is a full-time entry-level position that offers German speaking individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies across key products and services.
You'll need to be a self-starter, work effectively as part of a team, and support day-to-day operations in a rapidly growing organisation. You'll be a critical link between customers, sales, business development, and management.
Providing outstanding Dutch support is vital for our clients' success.
The Job:
- Proactively service and support German speaking clients
- Field incoming calls, handle contractor customer inquiries and troubleshoot problems
- Handle client account management functions, including invoicing and collections
- Proactively analyse customer service processes and bring forth ideas for continuous improvement
- Research and develop various resources and reference documents for German speaking clients
- Support and participate in the organisation's Continuous Improvement Program
Our team is dedicated to enhancing the quality of German support.
We strive for excellence in our German support services.
The Successful Person will have:
- UK residency
- Bachelor's degree from an accredited university
- Proficient computer skills in programs, i.e., Word, Excel, and PowerPoint
- Demonstrated personal initiative
- Good presentation skills
- Solid analytical and problem-solving ability
- 1-3 years of customer service experience
- Desire to assume increasing levels of leadership responsibility
- Ability to work on multiple tasks simultaneously
- Excellent German verbal and written communication skills
- Strong organisational skills and attention to detail
- Ability to work well in a fast-paced environment
Join us in providing exemplary German support, with a competitive salary.
Language requirements:
Native-level German language
Business-level English
Salary:
£50,000 + Bonus potential
Location:
[G. London] City of London
Job type:
Permanent - Office-based
Requirements added the job poster
- Bachelor's Degree
- Authorized to work in United Kingdom
#J-18808-Ljbffr
