The Nordic Healthcare Group (NHG) is seeking a Portal Service Desk Agent I to provide frontline support for patient portal issues across multiple clients. You will troubleshoot EHR portal problems, assist with scheduling, and guide users through onboarding and basic workflows.
Responsibilities include diagnosing issues remotely, documenting steps in ITSM, and escalating complex cases. A calm, service-oriented approach and the ability to work a varied shift schedule, including evenings, weekends,
#J-18808-Ljbffr
Remote Patient Portal Support Agent I employer: Nordic Healthcare Group (NHG)
Nordic is an excellent employer that fosters a collaborative and innovative work culture in the vibrant city of Manila. With a strong emphasis on employee growth, we offer continuous learning opportunities and the chance to work on impactful projects that drive operational excellence. Our commitment to work-life balance and a supportive environment makes us a top choice for professionals seeking meaningful and rewarding careers in data analytics.
Contact Details:
Nordic Healthcare Group (NHG) Recruitment Team
