At a Glance
- Tasks: Welcome and assist patients, manage appointments, and ensure a smooth clinic experience.
- Company: Join UK Vein Care, a leading provider of varicose vein treatments in Europe.
- Benefits: Flexible part-time hours, competitive pay, and a supportive work environment.
- Other info: Opportunity to work across multiple clinics and develop your skills.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Fluent English, sociable, reliable, and able to thrive in a busy clinic.
The predicted salary is between 9.9 - 12.1 £ per hour.
Do you want to be part of a growing business where the patient comes first? UK Vein Care is one of the UK's leading providers of specialist varicose vein treatments and part of Nordic Health Group, Europe's largest network of dedicated vein clinics. We deliver high-quality, medically sound treatments through a modern, patient-centred experience - helping patients improve their quality of life through safe, effective outpatient procedures across our clinics in 5 countries.
We are now looking for a dedicated part-time receptionist to cover our clinic in Preston, with the flexibility to also work at our clinics in Manchester, West Yorkshire, and Carlisle as and when needed.
As a receptionist, you are often the first and last person our patients meet at the clinic. Your most important task is therefore to welcome our patients, put them at ease, and make sure they feel well looked after throughout their visit with us. The role includes, among other things:
- Welcoming and looking after patients
- Helping patients settle in and guiding them through their visit
- Booking and administering patient appointments
- Recording and ensuring accurate information in our patient records system
- Handling payments and practical queries
- Capturing the patient experience, and gathering feedback and reviews
- Helping the clinic feel welcoming and organised, and run smoothly throughout the day
What we offer:
- Independent and varied work with freedom to take responsibility
- A flexible part-time role that can be combined with studies or other work
- Competitive pay and good working conditions
- A warm and professional working environment with dedicated, skilled colleagues
- The opportunity to work across several of our clinics and get to know different parts of the business
- Meaningful work where you contribute to a better experience for our patients every day
What we expect from you:
- Fluent spoken and written English
- Sociable, service-minded, and enjoy meeting people
- Reliable, responsible, and confident in your work
- Thrive in a dynamic clinic environment with many patients
- Able to work independently and proactively to optimise and improve daily processes
Applications are reviewed on a rolling basis. Employment type: Hourly contract, with variable hours (approximately 3-4 shifts per month, with additional cover as needed).
Clinic receptionist - UK Vein Care Preston employer: Nordic Health Group
At UK Vein Care, we pride ourselves on being a leading provider of specialist varicose vein treatments, offering a warm and professional work environment where patient care is at the forefront. As a part-time clinic receptionist in Preston, you'll enjoy flexible working hours that can fit around your studies or other commitments, while also having the opportunity to work across multiple clinics. Join us to make a meaningful impact on patients' lives every day, supported by a dedicated team and competitive pay.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic receptionist - UK Vein Care Preston
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Nordic Health Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Nordic Health Group and let us see your personality shine through!
We think you need these skills to ace Clinic receptionist - UK Vein Care Preston
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Nordic Health Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Nordic Health Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Nordic Health Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Nordic Health Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Nordic Health Group will surely appreciate.
