At a Glance
- Tasks: Support healthcare applications and manage vendor relationships while ensuring top-notch customer service.
- Company: Join Nordic Global, a leader in healthcare IT with a focus on inclusivity.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Embrace a culture of diversity and inclusion, welcoming applicants from all backgrounds.
- Why this job: Make a real impact in healthcare while growing your career in a dynamic field.
- Qualifications: Bachelor’s degree in IT or related field and 5 years of healthcare IT experience.
The predicted salary is between 50000 - 65000 £ per year.
Make a difference. Be happy. Grow your career.
The
Application Analyst II provides advanced support for clinical and business applications within the Managed Services division of Nordic Global.
This role requires a comprehensive understanding of the healthcare landscape, application functionalities and great responsibility in managing support requests, documentation, and vendor relationships.
Responsibilities
- Respond to application support requests and incidents within defined SLAs, ensuring high-level customer service and communication.
- Manage application and team documentation through proper document management lifecycles.
- Maintain and expand relationships with software vendors, ensuring application teams receive top-tier support.
- Achieve necessary certifications and continue professional development.
- Participate in and lead smaller analyst-led projects, taking on basic project management tasks such as scheduling calls, coordinating with team members, tracking follow-ups and communicating project status.
- Gain proficiency in clinically integrated hospital and physician office workflows (both clinical and business).
- Participate in the development and routine maintenance of detailed architecture documentation including system diagrams, and documentation of system dependency maps, integrations, and other critical components as needed to comply with disaster recovery, security, and operational requirements.
- Participate in the entire application lifecycle to include implementations, upgrades, and eventual decommissioning and data archiving.
- Work well independently, requesting help only when needed. Escalate appropriately after completing due diligence/proper investigation.
Qualifications
- Bachelor’s degree in Information Technology, Engineering, Healthcare Informatics, Computer Sciences, or a related field (relevant education and/or 8+ years’ industry experience).
- 5 years’ experience in healthcare IT or equivalent IT application analyst position with degree requirement. Proven analytical thinking and problem-solving skills.
- Experience in executing ITIL-aligned service management processes, including Incident, Request, and Change Management.
- Excellent communication and customer service abilities.
- Experience in managing application support and documentation.
Nordic is an equal opportunity employer.
We are committed to creating an inclusive environment for all employees and applicants.
We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws.
We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.
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Workday Integrations Analyst in London employer: Nordic Global
At Nordic, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that prioritises employee growth and development. As a Network Engineer I, you will have the opportunity to engage in meaningful projects while receiving mentorship from experienced colleagues, all within a supportive environment that values innovation and teamwork. Our commitment to diversity and equal opportunity ensures that every voice is heard, making it a rewarding place to advance your career in the healthcare technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Workday Integrations Analyst in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Nordic Global.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Nordic Global.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Nordic Global, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Workday Integrations Analyst in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Nordic Global.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Nordic Global.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Nordic Global. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Nordic Global. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Nordic Global
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Nordic Global’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
