At a Glance
- Tasks: Support IT systems and assist users to keep our tech running smoothly.
- Company: Join Nordell, a leading UK plastics manufacturer with over 50 years of experience.
- Benefits: Enjoy 6.696 weeks holiday, company events, and free onsite parking.
- Other info: Permanent full-time role with excellent growth opportunities.
- Why this job: Gain hands-on IT experience while working towards a recognised qualification.
- Qualifications: 5 GCSEs including English, Maths, and ICT; strong interest in IT.
The predicted salary is between 18000 - 25000 € per year.
Join us at Nordell as one of the UK's leading plastics manufacturing and design refinement companies. We are looking for an IT & Systems Apprentice to support the day-to-day running and upkeep of our IT and digital systems. This role goes beyond traditional IT support. You will play a key part in keeping the business running smoothly by assisting users, helping maintain systems, and supporting improvements to how we use technology across the business. You will gain hands-on experience across IT support, systems usage, and operational processes while working towards a recognised apprenticeship qualification. This position is a permanent and full-time role. You will be working towards a Level 3 ICT Support Network Technician qualification. The apprenticeship lasts 18 months, plus 4 months EPA.
Please apply with your CV and a Cover Letter.
Duties:- IT Support (Foundations):
- Provide first-line support for hardware, software, and user issues
- Set up and configure laptops, desktops, and user accounts
- Support Microsoft 365 and day-to-day business tools
- Liaise with team to undertake routine day-to-day maintenance of printers, end-user devices and ancillary equipment
- Support the team to resolve any IT related issues – undertaking research to help solve these issues if necessary and escalating when needed
- Systems & Operations Support:
- Assist with maintaining internal systems (e.g. ERP, production, or scheduling systems)
- Support data accuracy across systems and help identify inconsistencies
- Assist with system updates, access controls, and basic cybersecurity practices
- Help document processes and create simple user guides
- Support roll out and updates on hardware and software systems
- Continuous Improvement & Projects:
- Support small improvement projects to streamline processes
- Assist in implementing simple automation or workflow improvements
- Contribute to projects linked to digitalisation and operational efficiency
- Assist in identifying and sharing opportunities for IT improvement programmes
- IT Administration:
- Maintain IT asset lists and equipment tracking
- Support onboarding and off-boarding of employees (accounts, equipment, access)
- Assist with backups, updates, and general IT housekeeping
- 5 GCSEs grades A*-C/9-4 or equivalent (including English Language, Maths & ICT)
- Strong interest in IT, systems, or technology
- Curious mindset with a willingness to learn and ask questions
- Problem-solving attitude and logical thinking
- Good communication skills and confidence supporting others
- Organised and able to manage tasks effectively
- Ability to demonstrate initiative
- Basic understanding of computer hardware, components and peripherals
- 6.696 weeks holiday
- Company events & rewards
- Free onsite parking
- Employee Assistance Programme
IT & Systems Apprentice in Worthing employer: Nordell
At Nordell, we pride ourselves on being a leading employer in the plastics manufacturing sector, offering our IT & Systems Apprentices a unique opportunity to gain hands-on experience while working towards a recognised qualification. Our supportive work culture fosters continuous learning and improvement, with benefits such as generous holiday allowance, company events, and an Employee Assistance Programme, all set in a dynamic environment where you can contribute to meaningful projects that enhance our operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land IT & Systems Apprentice in Worthing
✨Tip Number 1
Network like a pro! Reach out to current employees at Nordell on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the IT & Systems Apprentice role.
✨Tip Number 2
Prepare for the interview by brushing up on your IT knowledge. Familiarise yourself with common issues users face and how to solve them. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your curiosity! During the interview, ask questions about the systems and technologies used at Nordell. This shows you're genuinely interested and ready to learn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at Nordell.
We think you need these skills to ace IT & Systems Apprentice in Worthing
Some tips for your application 🫡
Craft a Tailored CV:Make sure your CV highlights your relevant skills and experiences that align with the IT & Systems Apprentice role. We want to see how your background fits into our world of IT support and systems management.
Write a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. Don’t forget to mention any specific projects or experiences that showcase your problem-solving skills.
Show Off Your Curiosity:We love a curious mind! In your application, share examples of how you've explored technology or solved problems in the past. This will show us that you're eager to learn and grow in the IT field.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to review your CV and cover letter, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Nordell
✨Know Your Tech Basics
Brush up on your understanding of computer hardware and software, especially anything related to Microsoft 365. Being able to discuss these topics confidently will show that you're ready to dive into the IT support role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled tech issues in the past, whether in school or personal projects. Companies love candidates who can think logically and find solutions, so be ready to share your thought process.
✨Ask Smart Questions
During the interview, don’t hesitate to ask about the systems they use or the types of projects you might work on. This shows your curiosity and eagerness to learn, which is exactly what they’re looking for in an apprentice.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage tasks and stay organised. You might want to mention any tools or methods you use to keep track of your work, as this is crucial for supporting IT operations effectively.
