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For Companies At a Glance
- Tasks: Support IT systems and assist users to keep the business running smoothly.
- Company: Join Nordell, a leading UK plastics manufacturer with over 50 years of experience.
- Benefits: Gain hands-on experience while working towards a Level 3 ICT Support qualification.
- Other info: Permanent, full-time role with excellent career development opportunities.
- Why this job: Be part of exciting projects that enhance technology use across the business.
- Qualifications: 5 GCSEs including English, Maths, and ICT; strong interest in IT.
The predicted salary is between 18000 - 25000 £ per year.
Join us at Nordell as one of the UK’s leading plastics manufacturing and design refinement companies. We are looking for an IT & Systems Apprentice to support the day-to-day running and upkeep of our IT and digital systems. This role goes beyond traditional IT support. You will play a key part in keeping the business running smoothly by assisting users, helping maintain systems, and supporting improvements to how we use technology across the business. You will gain hands‑on experience across IT support, systems usage, and operational processes while working towards a recognised apprenticeship qualification. This position is a permanent and full‑time role. You will be working towards Level 3 ICT Support Network Technician qualification. The apprenticeship lasts 18 months, plus 4 months EPA.
The Perks
- Provide first-line support for hardware, software, and user issues
- Set up and configure laptops, desktops, and user accounts
- Support Microsoft 365 and day‑to‑day business tools
- Liaising with team to undertake routine day to day maintenance of printers, end user devices and ancillary equipment
- Support the team to resolve any IT related issues – undertaking research to help solve these issues if necessary and escalating when needed
- Assist with maintaining internal systems (e.g. ERP, production, or scheduling systems)
- Support data accuracy across systems and help identify inconsistencies
- Assist with system updates, access controls, and basic cybersecurity practices
- Help document processes and create simple user guides
- Support roll out and updates on hardware and software systems
- Support small improvement projects to streamline processes
- Assist in implementing simple automation or workflow improvements
- Contribute to projects linked to digitalisation and operational efficiency
- Assist in identifying and sharing opportunities for IT improvement programs
- Maintain IT asset lists and equipment tracking
- Support onboarding and offboarding of employees (accounts, equipment, access)
- Assist with backups, updates, and general IT housekeeping
Skills
- 5 GCSEs grades A*-C/9-4 or equivalent (including English Language, Maths & ICT)
- Strong interest in IT, systems, or technology
- Curious mindset with a willingness to learn and ask questions
- Problem‑solving attitude and logical thinking
- Good communication skills and confidence supporting others
- Organised and able to manage tasks effectively
- Ability to demonstrate initiative
- Basic understanding of computer hardware, components, and peripherals
DETAILS
Monday to Friday Permanent, Full Time Worthing, West Sussex Monday to Thursday 08:00 – 17:30, Friday 08:00 – 12:00 Number of positions: 1
IT & Systems Apprentice employer: Nordell Ltd
Contact Detail:
Nordell Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Systems Apprentice
✨Tip Number 1
Get to know the company! Research Nordell and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to IT support and systems. Think about how your skills align with the role and be ready to share examples of your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace IT & Systems Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT & Systems Apprentice role. Highlight any relevant coursework, projects, or tech-related hobbies that show your passion for IT.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this apprenticeship and how your curiosity and problem-solving attitude make you a great fit for our team at Nordell.
Show Off Your Communication Skills: Since you'll be supporting users and working with a team, it's important to demonstrate your communication skills in your application. Use clear and concise language to convey your thoughts and ideas.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Nordell Ltd
✨Know Your Tech Basics
Brush up on your understanding of computer hardware, software, and peripherals. Be ready to discuss how you’ve used technology in the past, even if it’s just personal projects or school assignments. This shows your genuine interest in IT and systems.
✨Show Off Your Problem-Solving Skills
Prepare examples of times when you've tackled a tech issue or helped someone with their IT problems. Think about how you approached the situation, what steps you took, and the outcome. This will demonstrate your logical thinking and problem-solving attitude.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You might be asked to help someone who isn’t tech-savvy, so showing that you can communicate effectively is key. Try role-playing with a friend to get comfortable with this.
✨Ask Questions
During the interview, don’t hesitate to ask questions about the role and the company. This shows your curiosity and willingness to learn. You could ask about the types of projects you might work on or how the team collaborates on IT improvements.