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- Tasks: Support KOL management through project tracking, compliance, and logistics for advisory boards.
- Company: Fast-growing aesthetic biotech company with a focus on innovation.
- Benefits: Remote/hybrid work, continuous development opportunities, and a supportive team culture.
- Other info: Work from anywhere in Spain, UK, Poland, or Italy.
- Why this job: Make a real impact in a dynamic environment while gaining exposure to Medical Affairs strategy.
- Qualifications: Bachelor’s degree and 2-4 years in pharma/biotech; organisational skills are key.
The predicted salary is between 35000 - 45000 £ per year.
We are a fast-growing, innovative aesthetic biotech company looking for a highly organized and proactive Central KOLM specialist. In this role, you will serve as the operational backbone of the central KOL Management function, reporting directly to the Director of KOLM. You will be the "right hand" to the Director, ensuring the strategy is executed flawlessly through rigorous project tracking, administrative excellence, and systems management. This is a hybrid role blending operational support (contracting, compliance, agenda management) with tactical execution (AdBoard logistics, CRM management, and internal communication). This is an exciting opportunity for a detail-oriented professional who thrives in a dynamic scale‑up environment and wants to gain exposure to high-level Medical Affairs strategy.
Key Responsibilities
- Operational & Administrative Excellence
- Contracting & Compliance: Manage the end-to-end process for KOL consultancy agreements, including drafting Request for Services (RFS), ensuring Fair Market Value (FMV) compliance, and tracking contract status through legal and finance channels.
- Director Support: Assist the Director of KOLM with agenda management, prioritizing incoming requests, and preparing materials for high-level meetings.
- Inquiries Management: Act as the first point of contact for standardized internal queries regarding KOL engagement processes, tiering status, or engagement history.
- Finance Tracking: Process invoices, track budget spend against specific KOL projects, and ensure timely payments to external experts.
- Event Coordination: Lead the logistical and operational planning for Central Advisory Boards and Expert Meetings (virtual and in-person). This includes invitations, travel coordination (with agencies), and on‑site support.
- Project Tracking: Maintain a central dashboard of all ongoing KOL engagements and Medical Affairs projects to ensure timelines are met and deliverables are tracked.
- Congress Support: Assist in organizing KOL schedules and activities during major aesthetic congresses (e.g., IMCAS, AMWC).
- System Stewardship: Serve as the primary administrator for our dedicated KOL CRM system. Ensure data integrity by regularly updating KOL profiles, interactions, and insights collaborating with the local heads of MA.
- Reporting: Generate monthly reports on KOL engagement metrics (share of voice, frequency of interaction) to support the Director a/o CMA in strategic decision-making.
- User Support: Assist local affiliates with basic CRM troubleshooting and ensure they are inputting data correctly.
- Internal Newsletter: Support the creation and distribution of the internal "KOLM Newsletter", gathering updates from regional teams to highlight wins and best practices.
- Scientific Dissemination: Manage the compliant distribution of new publications, clinical data, and press releases to the global KOL list.
- Asset Management: Ensure the internal Medical Affairs SharePoint/Hub is up to date with the latest KOL bios, photos, and engagement/development plans.
Qualifications & Requirements
- Education & Experience: Bachelor’s degree in Life Sciences, Business Administration, or Communications. Medical background is a plus. 2‑4 years of experience in the pharmaceutical, biotech, or medical device industry (aesthetic experience is a plus). Experience in Medical Affairs operations, executive support, or project management is highly preferred. Familiarity with HCP compliance regulations (e.g., Sunshine Act, EFPIA, FMV) is a strong advantage. Fluent in English, both written and spoken.
- Skills & Competencies: Organizational Wizardry: Ability to manage multiple workflows, contracts, and deadlines simultaneously without letting details slip. Tech‑Savvy: Proficiency in Microsoft Office (Excel, PowerPoint) is essential. Experience with CRM systems is highly desirable. Communication: Excellent written and verbal communication skills in English. Able to draft professional emails to high‑profile doctors. Agility: Comfortable working in a "scale‑up" environment where processes may be built from scratch and priorities can shift rapidly. Service Mindset: A "can‑do" attitude with a focus on supporting the team and internal stakeholders.
Other Information
This position can be based anywhere in Spain, UK, Poland or Italy, with a remote/hybrid working model.
Why should you join our team?
- Impact: As a key member of our local team, you'll have the unique chance to shape and strengthen our presence in this vital market.
- Continuous development: We are committed to fostering your professional growth through ongoing training and development opportunities, ensuring you have the resources and support needed for continuous learning and success.
- Entrepreneurial Environment: Join a global, inclusive team where innovation and creativity are actively encouraged, empowering you to make a meaningful impact.
- Remote‑friendly position: We believe a flexible work environment is only attainable by building strong relationships based on trust with our employees.
Central KOL Management (KOLM) Specialist in London employer: Nordberg Medical
Contact Detail:
Nordberg Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central KOL Management (KOLM) Specialist in London
✨Tip Number 1
Network like a pro! Reach out to professionals in the aesthetic biotech field on LinkedIn or at industry events. Building connections can open doors and give you insider info about job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its KOL management strategies. Show us that you understand our mission and how you can contribute to our growth in the aesthetic market.
✨Tip Number 3
Practice your communication skills! Since you'll be drafting emails to high-profile doctors, being articulate and professional is key. Consider mock interviews to refine your pitch.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our innovative team.
We think you need these skills to ace Central KOL Management (KOLM) Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the KOLM Specialist role. Highlight any relevant experience in project management, compliance, or Medical Affairs to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this dynamic role. Share specific examples of how you've excelled in similar positions and how you can contribute to our team.
Showcase Your Organisational Skills: As a Central KOLM Specialist, being organised is key. In your application, mention any tools or methods you use to keep track of multiple projects and deadlines. We love seeing how you manage your workload!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our innovative team!
How to prepare for a job interview at Nordberg Medical
✨Know Your KOLs
Before the interview, research key opinion leaders (KOLs) relevant to the role. Understand their backgrounds, contributions, and how they align with the company's goals. This will show your proactive approach and genuine interest in the position.
✨Master the Details
Given the emphasis on operational excellence, be prepared to discuss your experience with project management and compliance. Bring examples of how you've successfully managed contracts or coordinated events, highlighting your attention to detail and organisational skills.
✨Showcase Your Tech Skills
Familiarity with CRM systems is a plus, so be ready to talk about any relevant software you've used. If you have experience with Microsoft Office, especially Excel and PowerPoint, mention specific projects where these tools helped you achieve results.
✨Demonstrate Your Agility
This role requires adaptability in a fast-paced environment. Share examples of how you've thrived in dynamic settings, managed shifting priorities, or built processes from scratch. This will illustrate your ability to contribute effectively in a scale-up atmosphere.