At a Glance
- Tasks: Lead IT operations, manage service desk, and drive improvements across multiple schools.
- Company: Join Nord Anglia Education, a global leader in premium education.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Collaborate with global teams and enjoy a dynamic work culture.
- Why this job: Make a real difference in education by enhancing IT services for schools.
- Qualifications: Experience in IT service management and strong leadership skills.
The predicted salary is between 37800 - 46200 £ per year.
Nord Anglia Education is seeking an Operations Service Manager to support ITIL lite for the India office and five schools.
The role focuses on service desk, incident and problem management, plus request fulfilment, access control, change management, and knowledge management.
You will drive operational improvement, establish KPIs, and collaborate with global teams and regional support to ensure high service standards across the India region.
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IT Systems & Service Operations Lead employer: Nord Anglia Education
Nord-Anglia Education is an exceptional employer, offering a vibrant work culture that prioritises professional development and collaboration among educators. Located in the historic city of Oxford, employees benefit from a supportive environment, competitive compensation, and the unique opportunity to engage with a diverse student body while enjoying provided accommodation and meals during their tenure.
