Head of Workplace & Productivity in London

The Global Head of Workplace & Productivity is responsible for defining and leading Nord Anglia Education’s global digital workplace strategy, ensuring colleagues across schools, regions, and central functions have secure, reliable, modern, and productive technology experiences. The role owns the vision, strategy, and roadmap for End User Computing, Microsoft 365, Identity & Access Management, Collaboration Platforms, Digital Workplace Services, and AI-enabled productivity capabilities. Working closely with regional and school leadership teams, the role is accountable for driving adoption, behavioural change, and value realisation from workplace technologies across the organisation.

The Global Head of Workplace & Productivity will champion a user‑centric approach to technology, ensuring that workplace services continuously evolve to meet the needs of teachers, support staff, school leaders, and central teams. The role will establish a consistent global workplace experience while balancing regional and local requirements, ensuring all colleagues can work effectively, securely, and collaboratively regardless of location. A key responsibility will be enabling Nord Anglia’s AI strategy through the successful deployment, adoption, and governance of productivity technologies such as Microsoft Copilot and other Generative AI capabilities. The role will work closely with the Group Head of Data & AI, Cyber Security, Infrastructure & Operations, and business stakeholders to maximise the value of AI‑enabled ways of working.

Responsibilities

• Lead and deliver a global digital workplace strategy focused on enhancing employee experience and productivity.
• Drive adoption and optimisation of workplace technologies, including Microsoft 365 and AI‑enabled solutions.
• Champion change management and user adoption across regions, schools, and business functions.
• Oversee collaboration platforms to enable effective communication, knowledge sharing, and teamwork.
• Ensure workplace technologies are secure, scalable, and aligned with organisational standards.
• Lead the development of modern, flexible, and standardised workplace environments.
• Identify and deliver opportunities to improve productivity through automation and AI.
• Establish governance, best practices, and continuous improvement of workplace services.

Qualifications

• Proven experience leading global digital workplace strategy and transformation in large, complex matrix organisations.
• Strong track record of driving technology adoption and organisational change, including training, communications, and stakeholder engagement.
• Deep expertise in Microsoft 365 and collaboration platforms (Teams, SharePoint, OneDrive, Exchange, Power Platform).
• Demonstrated experience delivering measurable improvements in employee experience, productivity, and technology utilisation.
• Experience leading AI‑enabled workplace initiatives, including tools like Microsoft Copilot and associated governance and adoption frameworks.
• Solid background in End User Computing, identity & access management, and secure workplace environments, aligned with enterprise standards.

At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. We recruit in line with our EmpowerUs Behaviours Framework: Communicate with Impact, Collaborate with Empathy, Make Considered Decisions, Embrace Change and Drive Growth. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.