Integrated Facilities Services Lead

Job ref: IFSL050225 Job type: Permanent Location: Newry Closing date: Friday 14 Feb 2025 15:00 Job Overview Assist and support the Head of Engineering in the management of an effective, professionally driven and high-quality focused facilities service environment, in accordance with the needs of the Business. In addition, the post holder will be responsible to support the day-to-day management of the main soft services' across all Norbrook Laboratory sites in both Newry and Monaghan, ensuring the estate is safe, professionally presented and fit for purpose. The post holder will be a key member in managing the service delivery and ad hoc requests related to these service lines (Cleaning & Hygiene, Building and Grounds Maintenance, Waste and Catering, etc). The role requires a versatile, experienced, and personable manager with excellent communication skills, who thrives in a dynamic, challenging, and customer-facing professional environment. The post-holder should be assertive and enthusiastic with extensive knowledge of cleaning, catering, and facilities management services within a medium sized estate with additional experience in delivery of small to medium sized projects, both OPEX and CAPEX. Main Activities/Tasks Ensure governance with Health and Safety and Environmental regulations pertaining to the department. Ensure engineering department complies with all relevant SOPs as per Norbrook Quality Management System (QMS) for all site facilities and equipment including automated processes. Promoting excellent customer service, maintaining strong relationships with customers and third-party vendors, and ensuring high level of service quality across soft services (catering, cleaning and hygiene). Ensure buildings are well-maintained, clean, and safe whilst utilising the best allocation of space and resources. Develop & manage the annual Integrated Facilities Management budget across all sites (OPEX and CAPEX) and track and meet commitments monthly. Maintaining and updating job tracking documentation to ensure jobs are logged, information is accurate, and jobs are updated. Management of 3rd party contractors ensuring effective Service Level Agreements are in place and managed to deliver optimum performance. Governance of facilities maintenance programs to unsure the facilities are safe and fit for purpose and meets the requirements of the business. Ensure effective Service Level Agreement with 3rd party providers that assures optimum performance of Site Engineering Services. Essential Criteria: Level 6 qualification in a relevant discipline or equivalent substantial experience at a senior level Minimum 5+ year's relevant experience leading diverse teams in a facilities / maintenance management environment. Strong computer skills and proficient in the use of Microsoft Office with the ability to generate reports and presentations on department performance. Demonstrate strong financial management and people development skills Desirable Criteria: Degree Workplace & Facilities Management NEBOSH qualified or working towards Membership of the British Institute of Facilities Management, Institute of Workplace and Facilities Management (IWFM) or equivalent Previous pharmaceutical experience Additional Information: Applicants should be able to provide proof that they have a right to work in the UK at the time of their application. Applicants who are unable to provide this proof will not be considered. Applications received after the closing date and time will not be accepted. We are unable to sponsor or take over sponsorship of a Visa at this time. To Apply Please forward your CV via the APPLY Now button below.