Canteen Cook - Newry
At Norbrook we are seeking a dedicated Canteen Cook to join our team, preparing high-quality meals for our employees while ensuring the kitchen and canteen operate safely, efficiently, and in full compliance with all regulatory and internal standards. The role requires a strong commitment to food safety, hygiene, and customer service, supporting a culture of excellence and well-being within our workplace. The role also requires flexibility to work across Norbrook sites in line with operational requirements, ensuring consistent service standards and compliance across the business.
About this role
Job Overview
At Norbrook we are seeking a dedicated Canteen Cook to join our team, preparing high-quality meals for our employees while ensuring the kitchen and canteen operate safely, efficiently, and in full compliance with all regulatory and internal standards. The role requires a strong commitment to food safety, hygiene, and customer service, supporting a culture of excellence and well-being within our workplace. The role also requires flexibility to work across Norbrook sites in line with operational requirements, ensuring consistent service standards and compliance across the business.
Main Activities/Tasks
· Prepare and cook breakfast and lunch services for Norbrook employees, following approved menus and dietary requirements.
· Serve meals to customers, managing any point-of-sale transactions and assisting with portion control.
· Maintain high standards of cleanliness and hygiene in the kitchen and canteen, ensuring compliance with HACCP, COSHH, and internal SOPs.
· Monitor fridge, freezer, and storage temperatures, record readings, and take corrective action as required; maintain accurate logs for audits.
· Receive deliveries, check items for accuracy, and manage stock rotation and proper storage of all food and drinks.
· Assist in stock inventory management, ordering supplies as needed in coordination with suppliers and facilities.
· Support private functions and special events as required, preparing and serving meals to agreed standards.
· Provide excellent customer service, responding to inquiries and resolving any concerns promptly.
· Work flexibly across Norbrook sites as required, adhering to site-specific induction, safety, and operational procedures.
· Participate in internal audits, quality checks, and continuous improvement initiatives to maintain compliance and efficiency.
What you will need
Required criteria
- • Educated to NVQ level 2 in a relevant catering or hospitality qualification
- • Minimum 2 years’ experience within a similar role; e.g. a school, college, institutional or workplace canteen
- • Strong organisational skills, with the ability to prioritise tasks and manage time effectively.
- • Ability to work as part of a team
- • Proven customer service skills with a positive, proactive approach.
- • Ability to follow internal SOPs, HACCP, and COSHH procedures, and maintain accurate records for audit purposes.
- • Flexibility to work across Norbrook sites in line with business needs.
Desired criteria
- • Basic Food Hygiene Certificate
- • Flexibility to support additional duties, including private functions and special events.
Canteen Cook - Newry employer: Norbrook Laboratories
Norbrook Laboratories is an exceptional employer located in Newry, offering a dynamic work environment that fosters continuous improvement and innovation. With a strong commitment to employee development, we provide extensive training opportunities, a supportive culture, and a comprehensive benefits package including generous annual leave, healthcare plans, and career advancement pathways. Join us to be part of a team that values collaboration and excellence in the pharmaceutical manufacturing sector.
