At a Glance
- Tasks: Lead shifts, manage operations, and ensure excellent guest experiences at NOPI.
- Company: Ottolenghi, a vibrant and inclusive restaurant known for its bold flavours.
- Benefits: 28 days leave, delicious meals, health support, and learning opportunities.
- Other info: Enjoy a warm culture that celebrates individuality and creativity.
- Why this job: Join a creative team and make a real impact in a renowned restaurant.
- Qualifications: Experience in restaurant management and a passion for guest service.
The predicted salary is between 30000 - 35000 € per year.
At Ottolenghi, we are known for vibrant food, busy delis, and restaurants full of energy but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. NOPI is Ottolenghi's sophisticated Soho restaurant, renowned for its bold, Middle Eastern-influenced flavours and elegant, all-day dining experience. Since opening in 2011, NOPI has been a landmark destination for food lovers in the heart of London.
What you'll do:
- Lead and manage shifts, ensuring smooth daily operations and excellent guest experiences.
- Supervise and support front-of-house team members during service.
- Prepare daily menus, allergen lists and collaborate closely with Back of House.
- Handle guest queries, feedback, and complaints with professionalism and care.
- Ensure the venue is fully set up, maintained, and clean throughout service.
- Support with opening and closing procedures, including cashbooks.
- Monitor compliance with health and safety and food safety regulations.
- Provide team briefings, manage training and support with onboarding of new employees.
- Support management with stock take when required.
What we're looking for:
- Previous experience in Floor Manager, Assistant, or Restaurant Manager.
- A confident communicator who can motivate and support a team.
- Genuine passion for guest service and creating a welcoming atmosphere.
- Natural leadership presence with excellent communication skills.
- Ability to remain calm and solution-focused under pressure.
- Strong organisational skills and attention to detail.
- Comfortable using relevant IT systems.
- Ability to multitask and problem-solve in a fast-paced environment.
- A genuine passion for hospitality and guest service and continuous improvement.
What's in it for you?
- 28 days annual leave per year, inclusive of bank holidays.
- Delicious Ottolenghi staff meals on shift and generous staff discount.
- Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts.
- Refer a Friend Bonus: £500 for each successful referral.
- Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chefs Academy workshops, and access to external courses.
- A warm, inclusive working culture where individuality, growth, and creativity are celebrated.
- Enhanced Parental Pay after two years service.
- A special birthday treat to celebrate your day.
- Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen.
- A collaborative and creative environment where your ideas are valued.
If you care about great food, great people, and doing things properly, we'd love to hear from you.
Floor Manager / Shift Manager in Slough employer: NOPI
At Ottolenghi, we pride ourselves on fostering a vibrant and inclusive work culture that values our people as much as our renowned food. As a Floor Manager at NOPI in the heart of London, you'll enjoy a supportive environment with ample opportunities for personal and professional growth, including management coaching and exclusive culinary workshops. With generous benefits like delicious staff meals, health support, and a strong emphasis on teamwork, we ensure that every team member feels valued and empowered to deliver exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager / Shift Manager in Slough
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ottolenghi's vibe on social media or their website. Understanding their values and how they treat their team can help you connect during your chat.
✨Tip Number 2
Practice your communication skills! As a Floor Manager, you'll need to motivate your team and handle guest queries with ease. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share specific examples of how you've created a welcoming atmosphere in past roles. This will demonstrate that you genuinely care about guest service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Ottolenghi family. Don’t miss out on this opportunity!
We think you need these skills to ace Floor Manager / Shift Manager in Slough
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest service and creating a welcoming atmosphere.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Floor Manager role at NOPI. Highlight relevant experience and skills that match the job description, like your leadership abilities and communication skills.
Be Professional Yet Personal:While we want you to be professional in your application, don’t shy away from showing a bit of your personality. We value individuality, so let us see who you are beyond your qualifications!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read it!
How to prepare for a job interview at NOPI
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Ottolenghi's menu and the unique flavours they offer. This shows your genuine interest in the role and helps you discuss how you can contribute to creating that vibrant guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your natural leadership presence and ability to support others under pressure.
✨Emphasise Guest Service Passion
Be ready to share stories that highlight your passion for guest service. Discuss how you’ve gone above and beyond to create a welcoming atmosphere, as this aligns perfectly with what Ottolenghi values in their staff.
✨Prepare for Scenario Questions
Anticipate questions about handling guest complaints or managing busy shifts. Practise your responses to these scenarios, focusing on your calm, solution-focused mindset. This will help you convey your strong organisational skills and ability to multitask effectively.
