At a Glance
- Tasks: Design and enhance incident response capabilities in ServiceNow, focusing on cyber security.
- Company: Join a leading organisation in the Cyber/Public Sector, making a real difference.
- Benefits: Competitive rate, hybrid working model, and potential for contract extension.
- Other info: Opportunity to work on impactful projects that protect nationally important services.
- Why this job: Shape critical incident response strategies and engage with senior stakeholders.
- Qualifications: Proven ServiceNow experience and a solid background in cyber security.
The predicted salary is between 100 - 100 £ per hour.
Key Details at a Glance
- Location: Warrington - hybrid, typically 2 days per week on site
- Contract length: 6 months (with strong potential for extension based on performance and project needs)
- IR35 status: Out of Scope
- Rate: 100/hour
- Clearance: Existing SC preferred or strong eligible candidates
Day-to-day environment: Digital / Cyber, working closely with Cyber Operations / CSOC
What You Would Be Doing
- This role sits at the intersection of cyber operations and ServiceNow engineering. You would be responsible for designing and embedding robust incident response capabilities in the ServiceNow Security Incident Response (SIR) module, closely aligned to NCSC and best-practice frameworks.
- ServiceNow SIR workflow design & development: Review existing incident processes and translate them into effective ServiceNow SIR workflows, covering triage, escalation paths, case lifecycle, evidence management, and integration with CSOC tooling.
- Platform configuration & enhancement: Configure and customise SIR forms, fields, templates, routing rules, severity models, and guided response actions. Identify gaps in capability and define enhancements in line with platform governance and architecture standards.
- Systems integration & automation: Support integration of SIR with SIEM/SOC tools, threat intelligence feeds, SOAR modules, email ingestion, and ITSM processes (Change, Problem, Incident). Focus on building automations that reduce manual effort and improve response times.
- Data, reporting & dashboards: Define and implement operational dashboards for CSOC analysts, KPIs for senior management, and compliance/audit-ready reporting. Ensure clear visibility of incident trends, response performance, and workflow bottlenecks.
- Documentation & playbooks: Translate existing cyber response processes into guided SIR workflows and create user guides, SOPs, technical configuration documentation, data flow diagrams, and integration maps to support long-term maintainability.
- Training & BAU handover: Deliver hands-on training for Cyber Operations and process owners, and provide detailed handover materials to embed SIR into BAU operations.
What Our Client Is Looking For
- Proven ServiceNow experience, ideally with a strong focus on SecOps / SIR.
- Solid background in cyber security and incident response, ideally within SOC/CSOC or similar environments.
- Comfortable engaging with stakeholders across Cyber Operations, IT, and senior management, with the ability to explain both technical detail and business impact.
- Experience working in or with public sector / regulated environments is beneficial but not essential if you bring strong SIR and IR credentials.
Why This Contract Might Appeal to You
- Opportunity to shape and build a critical incident response capability on ServiceNow rather than simply maintaining an existing setup.
- Direct impact on how a major organisation responds to cyber incidents, with visibility to senior stakeholders.
- Hybrid working model, combining meaningful on-site collaboration with flexibility.
- Work within the Cyber / Public Sector space, contributing to the protection of nationally important services.
Security Incident Response Engineer in Warrington employer: NonStop Consulting
As a Security Incident Response Engineer, you will join a forward-thinking organisation in Warrington that prioritises employee growth and innovation within the cyber security landscape. With a hybrid working model, you can enjoy the flexibility of remote work while still engaging in meaningful on-site collaboration, all while contributing to the protection of nationally important services. The company fosters a culture of continuous improvement, offering opportunities to shape critical incident response capabilities and directly impact organisational resilience against cyber threats.
We think you need these skills to ace Security Incident Response Engineer in Warrington
ServiceNow
Security Incident Response (SIR)
Cyber Security
Incident Response
Workflow Design
Systems Integration
Automation
