Senior Service Architect

Senior Service Architect

Full-Time Home office (partial)
NonStop Consulting Ltd

At a Glance

  • Tasks: Design and define service support requirements for innovative public sector projects.
  • Company: Join a major UK public sector digital programme with a focus on impactful services.
  • Benefits: Competitive pay, hybrid working options, and the chance to influence real change.
  • Other info: Opportunity for career growth in a dynamic and collaborative environment.
  • Why this job: Make a difference in public services while working with cutting-edge technologies.
  • Qualifications: Experience in Service Architecture, ITSM, and strong stakeholder management skills.

We are looking for an experienced Senior Service Architect to join a major UK public sector digital programme on an initial 6-month contract.

ROLE DETAILS:

  • 6-month contract
  • Hybrid - UK-wide
  • Remote working may be considered
  • Inside IR35
  • £600 per day Umbrella / £440.13 per day PAYE
  • Microsoft Teams interview
  • ASAP start
  • 1 position available

SECURITY CLEARANCE:

SC clearance eligibility is REQUIRED to be eligible for the role. Active SC clearance is STRONGLY PREFERRED.

KEY EXPERIENCE:

  • Service Architecture / Service Design
  • IT Service Management (ITSM) and ITIL
  • Experience creating Service Design Packages (SDPs)
  • Service Operating Model design
  • ServiceNow or similar ITSM tools
  • Service Transition / transition into service
  • Creating and negotiating SLAs
  • Service management and operational supply chains
  • Service Hierarchy / CSDM concepts
  • Knowledge of IT security standards
  • Ability to lead multidisciplinary / virtual teams
  • Strong senior stakeholder management and influencing skills
  • Excellent service documentation and communication skills

THE ROLE:

You'll work across multiple projects and technologies, defining and designing service support requirements and helping deliver new and improved services. You'll work closely with Service Owners and Service Transition teams to ensure services are successfully designed, approved and transitioned into operation.

Senior Service Architect employer: NonStop Consulting Ltd

NonStop Consulting is an exceptional employer, offering a remote Supervising Social Worker position that prioritises work-life balance and flexibility. With a supportive team and a low caseload of just 10 foster families, employees can thrive in a nurturing environment while making a meaningful impact on the lives of children with disabilities. The agency's commitment to reducing paperwork through a bespoke system further enhances job satisfaction, making it an ideal place for dedicated professionals in Peterborough.

NonStop Consulting Ltd

Contact Details:

NonStop Consulting Ltd Recruitment Team

We think you need these skills to ace Senior Service Architect

Service Architecture
Service Design
IT Service Management (ITSM)
ITIL
Service Design Packages (SDPs)
Service Operating Model design
ServiceNow or similar ITSM tools