At a Glance
- Tasks: Design and define service support requirements for innovative public sector projects.
- Company: Join a major UK public sector digital programme with a focus on impactful services.
- Benefits: Competitive pay, hybrid working options, and the chance to influence public services.
- Other info: Opportunity for career growth in a dynamic and collaborative environment.
- Why this job: Make a difference in the public sector while working with cutting-edge technologies.
- Qualifications: Experience in Service Architecture, ITSM, and strong stakeholder management skills.
The predicted salary is between 132000 - 132000 £ per year.
We are looking for an experienced Senior Service Architect to join a major UK public sector digital programme on an initial 6-month contract.
ROLE DETAILS:
- 6-month contract
- Hybrid - UK-wide
- Remote working may be considered
- Inside IR35
- £600 per day Umbrella / £440.13 per day PAYE
- Microsoft Teams interview
- ASAP start
- 1 position available
SECURITY CLEARANCE:
- SC clearance eligibility is REQUIRED to be eligible for the role
- Active SC clearance is STRONGLY PREFERRED
KEY EXPERIENCE:
- Service Architecture / Service Design
- IT Service Management (ITSM) and ITIL
- Experience creating Service Design Packages (SDPs)
- Service Operating Model design
- ServiceNow or similar ITSM tools
- Service Transition / transition into service
- Creating and negotiating SLAs
- Service management and operational supply chains
- Service Hierarchy / CSDM concepts
- Knowledge of IT security standards
- Ability to lead multidisciplinary / virtual teams
- Strong senior stakeholder management and influencing skills
- Excellent service documentation and communication skills
THE ROLE:
You'll work across multiple projects and technologies, defining and designing service support requirements and helping deliver new and improved services. You'll work closely with Service Owners and Service Transition teams to ensure services are successfully designed, approved and transitioned into operation.
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