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For Companies At a Glance
- Tasks: Manage sales orders, customer communication, and administrative tasks in a dynamic environment.
- Company: Join a leading manufacturer of innovative medical-grade storage solutions for healthcare.
- Benefits: Competitive salary, potential for part-time hours, and a supportive work culture.
- Why this job: Be part of a growing company and make a real impact in the healthcare sector.
- Qualifications: Experience in customer support or sales administration, strong organisational skills, and Microsoft Office proficiency.
- Other info: Must be a non-smoker/vaper and have a valid driving license.
The predicted salary is between 27000 - 29000 £ per year.
This is an excellent opportunity for a Customer Support or Sales Administrator to join a market-leading business, where you will play a crucial role in managing all requirements for worldwide distribution.
This company is a leading manufacturer of medical-grade temperature-controlled storage solutions, specialising in innovative technologies for the healthcare and life sciences sectors.
In this varied role, you will be responsible for handling various administrative tasks, including processing sales orders, quotations, and credit notes, while also managing customer communication via phone and email for order processing and sales inquiries. Collaboration with internal teams, such as purchasing and dispatch, will be required to ensure time schedules are met and excellent customer support is provided. Responsibilities extend to processing web orders and payments, generating daily sales reports, and maintaining the sales database with accurate customer information.
The ideal candidate will possess prior customer support/sales administration experience, strong administrative and organisational skills. Proficient use of Microsoft Office and strong written and verbal communication are also essential to the role. Lastly, any experience working with CRM or ERP systems would be advantageous.
This is a fantastic opportunity for a Sales Administrator or Customer Support professional to join a business at an exciting time of growth and play a key part in the day-to-day operations.
The Role:- Process sales orders, quotations, and credit notes.
- Manage customer communication via phone and email.
- Handle web orders, reports, and database maintenance.
- 5 days On-site.
- Prior customer support/sales administration experience.
- Strong administrative and organisational skills.
- Proficient in Microsoft Office, excellent communication.
- CRM/ERP system experience (desirable).
Customer Support / Sales Administrator employer: NonStop Consulting Ltd
Contact Detail:
NonStop Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support / Sales Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services, especially their medical-grade temperature-controlled storage solutions. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel, as you'll likely need to generate sales reports and maintain databases. Being proficient in these tools can set you apart from other candidates.
✨Tip Number 3
Prepare for potential questions about customer support scenarios. Think of examples from your past experience where you successfully resolved issues or improved customer satisfaction, as this will showcase your problem-solving abilities.
✨Tip Number 4
If you have experience with CRM or ERP systems, be ready to discuss how you've used them in previous roles. Highlighting your familiarity with these systems can give you an edge, as they are desirable for this position.
We think you need these skills to ace Customer Support / Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer support or sales administration. Emphasise your organisational skills and proficiency in Microsoft Office, as these are key requirements for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage administrative tasks effectively. Mention any experience with CRM or ERP systems, as this will set you apart from other candidates.
Highlight Communication Skills: Since the role involves managing customer communication via phone and email, ensure you demonstrate your strong written and verbal communication skills in both your CV and cover letter.
Proofread Your Application: Before submitting your application, carefully proofread all documents to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at NonStop Consulting Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their products, especially their medical-grade temperature-controlled storage solutions, and how they fit into the healthcare and life sciences sectors. This knowledge will help you demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Support / Sales Administrator, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past, whether through phone or email. Highlight any experiences where you resolved issues or improved customer satisfaction.
✨Demonstrate Organisational Skills
This role requires excellent administrative and organisational skills. Be ready to discuss how you manage multiple tasks, such as processing sales orders and maintaining databases. Consider sharing specific tools or methods you use to stay organised.
✨Familiarise Yourself with CRM/ERP Systems
If you have experience with CRM or ERP systems, be sure to mention it during your interview. If not, take some time to learn about these systems and how they are used in sales administration. Showing a willingness to learn can set you apart from other candidates.
