At a Glance
- Tasks: Provide friendly service, restock shelves, and support your team in creating a great shopping experience.
- Company: Join Co-op, a community-focused company with a long history of fairness.
- Benefits: Enjoy 30% off products, a pension scheme, and 31 days holiday.
- Why this job: Make a real difference in your community while gaining valuable work experience.
- Qualifications: Great people skills and a genuine care for customer needs.
- Other info: Flexible shifts and full training provided; apply easily via mobile!
The predicted salary is between 27000 - 35000 £ per year.
Location: Oban Road, Lochgilphead, PA31 8NG
Pay: £13.04 per hour
Contract: 16-22.5 hours per week, regular overtime, permanent contract, part time
Working pattern: 2pm to 11pm, including weekends
Full, paid training provided
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do:
- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream – a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday
Customer Team Member in Lochgilphead employer: None
Contact Detail:
None Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Lochgilphead
✨Tip Number 1
Get to know the Co-op values and culture before your interview. We want to see that you genuinely care about customers and community, so show us how you align with our mission!
✨Tip Number 2
Practice your people skills! Engage in conversations with friends or family about customer service scenarios. We love seeing candidates who can build positive relationships effortlessly.
✨Tip Number 3
Be ready to share examples of how you've solved problems in the past. We appreciate a positive approach to change, so think of times when you turned a challenge into an opportunity.
✨Tip Number 4
Apply through our website for a quick and easy process—no CV needed! We’re excited to meet you and see how you can contribute to our friendly team.
We think you need these skills to ace Customer Team Member in Lochgilphead
Some tips for your application 🫡
Keep it Simple: When applying, remember that you don’t need a CV! Just focus on filling out the application form clearly and concisely. We want to see your personality shine through, so be yourself!
Show Your Customer Service Skills: Since this role is all about helping customers, make sure to highlight any experience you have in customer service. Share examples of how you've gone the extra mile for customers in the past!
Be Flexible: We love a can-do attitude! Mention your availability and willingness to work different shifts, including weekends. This shows us you're ready to jump in and help out whenever needed.
Apply Through Our Website: For a smooth application process, head over to our website to apply. It’s quick and easy, and we can’t wait to hear from you! Don’t miss out on this opportunity to join our friendly team.
How to prepare for a job interview at None
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. This will demonstrate your ability to provide friendly and thoughtful service.
✨Be Ready for Flexibility
The role requires flexibility in working hours, so be prepared to discuss your availability. Highlight any previous experience where you've adapted to changing schedules or worked in different shifts. This shows that you're ready to meet the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or community involvement initiatives. This not only shows your interest but also helps you gauge if the company culture is a good fit for you.