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- Tasks: Provide friendly service, support colleagues, and keep the store safe and stocked.
- Company: Join Co-op, a community-focused company with a long history of fairness.
- Benefits: Enjoy 30% off products, a pension scheme, and 31 days holiday.
- Why this job: Be part of a team that makes a real difference in customers' lives.
- Qualifications: Great people skills and a genuine care for customer needs.
- Other info: Flexible shifts and full training provided; apply easily via mobile!
The predicted salary is between 27000 - 28000 £ per year.
Location: North Road, Lancing, BN15 9BA
Pay: £13.04 per hour
Contract: 16 hours per week, regular overtime, permanent contract, part time
Working pattern: Closing shifts across Monday, Friday, and Saturday, from mid-afternoon through to late evening and close, with flexible availability across the week. We’re happy to discuss your availability further at interview.
Role will include working in our in-store bakery. Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do:
- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream – a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday
Customer Team Member in Lancing employer: None
Contact Detail:
None Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Lancing
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with us during the interview, show how your own values align with what we stand for. It’s all about making things fairer and supporting our community.
✨Tip Number 2
Be ready to talk about your people skills! We love team players, so think of examples where you’ve helped customers or worked well with colleagues. It’ll show us you’re a great fit for our friendly team.
✨Tip Number 3
Flexibility is key! Since the role involves various shifts, let us know your availability upfront. Being open about when you can work will help us find the best fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and you’ll be one step closer to joining our amazing team at Co-op.
We think you need these skills to ace Customer Team Member in Lancing
Some tips for your application 🫡
Keep it Simple: When applying, remember that less is more! We want to see your personality shine through, so keep your application straightforward and genuine. No need for fancy jargon; just be yourself!
Show Your Customer Focus: Since we're all about great service, make sure to highlight any experience you have in customer-facing roles. Share specific examples of how you've gone the extra mile for customers – we love that kind of stuff!
Flexibility is Key: We appreciate flexibility in our team members, so if you can work various shifts, let us know! Mention your availability clearly in your application to help us understand how you can fit into our schedule.
Apply Online with Ease: No CV? No problem! You can apply directly through our website using your mobile device. It’s quick and easy, so don’t hesitate – we’re excited to hear from you!
How to prepare for a job interview at None
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your alignment with these principles during your conversation.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. This will show that you have the great people skills they’re looking for.
✨Be Ready for Flexibility Questions
Since the role requires flexible availability, be prepared to discuss your schedule openly. Think about your availability across the week and be honest about when you can work. This shows you're willing to adapt to the needs of the team.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing stock levels. Practising these scenarios can help you articulate your problem-solving skills and customer-first approach effectively.