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- Tasks: Provide friendly service, restock shelves, and support your team in a vibrant store environment.
- Company: Join the Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme with up to 10% contributions.
- Why this job: Make a difference in your community while gaining valuable work experience.
- Qualifications: Great people skills and a genuine care for customer needs.
- Other info: Flexible shifts with full training provided; apply easily via mobile!
The predicted salary is between 27100 - 27100 £ per year.
Location: Hove - Kingsway, Hove, BN3 2WY
Pay: £13.04 per hour
Contract: 12 hours per week, regular overtime, permanent contract, part time
Working pattern: A mix of opening, closing, and mid-day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or any shift on Sunday. We’re happy to discuss your availability further at interview.
Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve working before 6am or after 10pm, or some other business-related needs.
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. You’ll provide great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do:
- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience.
- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream – a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday
Customer Team Member in Hove employer: None
Contact Detail:
None Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Hove
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with the hiring team, show them you understand what makes Co-op special. Talk about how you can contribute to their mission of making things fairer for members and communities.
✨Tip Number 2
Be ready to showcase your people skills! During the interview, share examples of how you've built positive relationships in previous roles. They want to see that you genuinely care about customers and can work well with your teammates.
✨Tip Number 3
Flexibility is key! Make sure to highlight your availability for those evening and weekend shifts. The more adaptable you are, the better your chances of landing the role, so don’t shy away from discussing your schedule.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and let your personality shine through. We’re excited to see how you can fit into the Co-op family!
We think you need these skills to ace Customer Team Member in Hove
Some tips for your application 🫡
Keep it Simple: When filling out your application, keep your answers straightforward and to the point. We want to see your personality shine through, so don’t overthink it!
Show Your Enthusiasm: Let us know why you’re excited about joining the Co-op team! A little passion goes a long way, so share what makes you eager to provide great service to our customers.
Highlight Your Flexibility: Since we need team members who can work various shifts, make sure to mention your availability clearly. We appreciate flexibility, so let us know when you can jump in!
Apply Through Our Website: Remember, applying through our website is super easy and doesn’t require a CV! Just follow the prompts, and you’ll be on your way to joining our friendly team in no time.
How to prepare for a job interview at None
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Team Member, great people skills are essential. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. This will demonstrate your ability to build positive relationships, which is key for this role.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability openly. Highlight your willingness to work evenings and weekends, as well as your adaptability to different tasks around the store. This shows that you're committed to meeting the needs of the business.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or community involvement. This not only shows your interest but also helps you gauge if Co-op is the right fit for you.