Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide friendly service, support customers, and keep the store running smoothly.
- Company: Join Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
- Why this job: Be part of a team that values customer care and community involvement.
- Qualifications: Great people skills and a positive attitude towards change.
The predicted salary is between 26300 - 26300 £ per year.
Closing date: 30-03-2026
Location: 50 Otley Road Harlow Hill, Harrogate, HG2 0DX
Pay: £12.60 per hour
Contract: 14 hours per week, regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (11pm closing) and weekends, to be discussed at interview
Full, paid training provided
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do:
- Friendly and thoughtful service – you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream – a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace:
We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Member in Harrogate employer: None
Contact Detail:
None Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Harrogate
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with the hiring team, show them you understand what makes Co-op special. Talk about how you can contribute to their mission of making things fairer for members and communities.
✨Tip Number 2
Practice your people skills! As a Customer Team Member, you’ll be interacting with customers all day. Try role-playing common customer scenarios with friends or family to boost your confidence and show off your great people skills.
✨Tip Number 3
Be flexible and ready to adapt! The job involves varied shifts, so during your interview, highlight your willingness to work different hours. Share examples of how you’ve successfully adapted to change in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and make sure to complete those online assessments – they’re key to landing that interview!
We think you need these skills to ace Customer Team Member in Harrogate
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and teamwork.
Highlight Relevant Experience: Even if you don’t have direct experience in retail, think about any roles where you’ve provided great service or worked in a team. Share those experiences in your application to show us what you can bring to the table!
Read the Job Description Carefully: Make sure you understand what we’re looking for in a Customer Team Member. Tailor your application to reflect how your skills and values align with our mission at Co-op.
Apply Through Our Website: We’ve made it super easy for you to apply! Just head over to our website, and remember, no CV is needed. Just fill out the application on your mobile device and you’re good to go!
How to prepare for a job interview at None
✨Know the Company Values
Before your interview, take some time to understand Co-op's values and mission. They focus on fairness and community, so think about how your personal values align with theirs. This will help you demonstrate that you're not just looking for a job, but that you genuinely care about being part of their team.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. This will show that you have the great people skills they're looking for.
✨Be Ready for Shift Flexibility
The role requires flexibility with varied shifts, including early mornings and late evenings. Be prepared to discuss your availability openly during the interview. If you have any specific preferences or constraints, it's best to mention them upfront to find a good fit.
✨Prepare for the Assessments
Don't forget about the online assessments you'll need to complete as part of the application process. Set aside some quiet time to focus on these tests, as they are an important part of your application. Practising similar assessments beforehand can also give you a confidence boost!