At a Glance
- Tasks: Provide friendly service, support colleagues, and ensure a safe shopping environment.
- Company: Join the Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 30% off in-store products, 31 days holiday, and a pension scheme.
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great people skills and a genuine care for customers.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
The predicted salary is between 26208 - 26208 £ per year.
Closing date: 31-03-2026
Location: 2-5 Mountbatten Way Parkway, Bridgwater, TA6 4RA
Pay: £12.60 per hour
Contract: 12 hours per week, regular overtime, permanent contract, part time
Working pattern: 12pm to 6pm or 4pm to 10pm, including weekends to be discussed at interview
Full, paid training provided
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do:
- Friendly and thoughtful service – you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream – a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Member in Glastonbury employer: None
Contact Detail:
None Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Glastonbury
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with us during the interview, show how your own values align with ours. We love seeing candidates who genuinely care about community and customer service.
✨Tip Number 2
Practice makes perfect! Before your interview, try role-playing common customer scenarios with a friend. This will help you feel more confident when it comes to showcasing your people skills.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you’ve gone above and beyond for customers or worked well in a team. We want to hear your stories that highlight your positive approach to problem-solving.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re interested by asking about the team culture or what a typical day looks like. It’s a great way to demonstrate your enthusiasm for joining our friendly team.
We think you need these skills to ace Customer Team Member in Glastonbury
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for customer service.
Highlight Your Skills: Make sure to mention any relevant experience or skills that relate to being a Customer Team Member. Whether it’s great people skills or a knack for problem-solving, we want to know what makes you a perfect fit for our team!
Keep It Simple: Since you can apply using your mobile device and no CV is needed, keep your application straightforward and to the point. Focus on what matters most and make it easy for us to see why you’d be a great addition to Co-op.
Check Your Details: Before hitting that submit button, double-check all your information. Make sure everything is accurate and up-to-date, as this helps us get to know you better and speeds up the process!
How to prepare for a job interview at None
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. Understanding their commitment to fairness and community will help you align your answers with what they stand for, showing that you're a great fit for the team.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past. This will demonstrate your ability to provide friendly and thoughtful service.
✨Be Ready for Shift Flexibility
Since the role involves various shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to adapt to different working hours, which is crucial for this position.
✨Prepare for the Online Assessments
Don't forget about the two online assessments you'll need to complete as part of the application process. Set aside around 20 minutes to focus on these tests, ensuring you give them your best shot to showcase your skills and suitability for the role.