Office Receptionist

Office Receptionist

Full-Time 24000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our office, managing calls, visitors, and events.
  • Company: Join Big Group, a creative marketing agency with a vibrant culture.
  • Benefits: Enjoy a competitive salary, generous holiday, and health perks.
  • Why this job: Make a real impact in a lively environment while growing your skills.
  • Qualifications: Previous receptionist experience and strong communication skills required.
  • Other info: Employee-owned company with a focus on inclusivity and community.

The predicted salary is between 24000 - 28000 £ per year.

London, W11

About Us

We’re Big Group, an award-winning, independent creative marketing agency who apply bigger thinking to everything we do. For over 30 years, we’ve been helping our clients create memorable EXPERIENCES, drive business results to amplify PERFORMANCE, innovate with technology to drive TRANSFORMATION, and nurture and connect brands with consumers to build genuine COMMUNITIES. At Big Group, we value our employees, so we have given them ownership of the company. In November 2022, we became an Employee‑Owned Trust (EOT), meaning that on passing probation, every single employee owns a share of the company. This will, in turn, give employees more of a sense of belonging and transparency around the business and future plans. It also allows employees to potentially benefit financially from the success of the business.

The Benefits

  • Salary of £28,000 - £33,000 per annum, dependent on experience
  • 23 days holiday plus bank holidays
  • Up to five paid days of charity work per year
  • Health cashback scheme
  • Life cover
  • Pension scheme
  • Profit share
  • Gym discounts
  • Social events throughout the year
  • A welcoming and friendly office environment
  • Home & Tech scheme savings
  • Salary sacrifice benefits, including cycle to work, workplace nursery and electric vehicle schemes

This is a fantastic opportunity for an experienced receptionist to join our thriving organisation. You’ll be based at the heart of a lively, sociable office environment, where your contribution helps shape the everyday experience of the people around you. In return, you’ll benefit from a well‑rounded package, designed to support you both in and outside of work. So, if you’re looking for a role where you can build on your existing receptionist expertise, read on and apply today!

The Role

As an Office Receptionist, you will support the smooth day‑to‑day running of our London office, acting as the welcoming front face of the business for employees, visitors and partners. Specifically, you will manage front‑of‑house activity, including visitor arrivals, calls and meeting room co‑ordination, while ensuring shared spaces are prepared, organised and presentable throughout the day. Alongside this, you will support facilities, health and safety, security, and office logistics, helping maintain a safe, well‑run environment. There will be ad‑hoc admin support to the CEO on occasions, along with involvement in events. Through your approach and presence, you will play a vital role in creating a collaborative, enjoyable workplace experience.

Additionally, You Will

  • Maintain facilities, access and compliance records
  • Co‑ordinate post, deliveries and office supplies
  • Assist with internal meetings, events and office initiatives

About You

To be considered as an Office Receptionist, you will need:

  • Previous receptionist experience
  • Good health and safety knowledge
  • Excellent telephone manner
  • Strong interpersonal and communication skills
  • A positive, proactive approach
  • Strong time management and organisational skills
  • Excellent attention to detail

Other organisations may call this role Receptionist, Office Administrator, Front of House Assistant, Office Co‑ordinator, Office Assistant, Workplace Assistant, Facilities Assistant, or Front Desk Administrator.

Webrecruit and Big Group are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join us as an Office Receptionist, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Office Receptionist employer: Non Surgical Orthopaedics

At Big Group, we pride ourselves on being an employee-owned creative marketing agency located in the vibrant heart of London. Our commitment to fostering a supportive and inclusive work culture is reflected in our comprehensive benefits package, which includes generous holiday allowances, health schemes, and opportunities for personal growth. As an Office Receptionist, you will play a crucial role in shaping our collaborative environment while enjoying the unique advantage of having a stake in the company's success through our Employee-Owned Trust structure.
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Contact Detail:

Non Surgical Orthopaedics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Office Receptionist

✨Tip Number 1

Get to know the company! Research Big Group and their values. When you walk into that interview, show them you understand their mission and how you can contribute to creating memorable experiences.

✨Tip Number 2

Practice your communication skills. As a receptionist, you'll be the face of the company. Role-play with a friend or family member to nail that positive, proactive approach they’re looking for.

✨Tip Number 3

Be ready to showcase your organisational skills. Think of examples from your past experience where you managed multiple tasks effectively. This will help you stand out as someone who can keep the office running smoothly.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Big Group community.

We think you need these skills to ace Office Receptionist

Receptionist Experience
Health and Safety Knowledge
Telephone Manner
Interpersonal Skills
Communication Skills
Time Management
Organisational Skills
Attention to Detail
Proactive Approach
Event Coordination
Office Logistics Management
Front-of-House Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous receptionist roles and any relevant achievements that show you can bring value to our team.

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you want to join Big Group and how your background aligns with our values. Keep it friendly and professional, just like the atmosphere we foster here.

Show Off Your Communication Skills: As an Office Receptionist, communication is key! Make sure your application showcases your excellent telephone manner and interpersonal skills. We want to see how you connect with others through your writing.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Big Group!

How to prepare for a job interview at Non Surgical Orthopaedics

✨Know the Company Inside Out

Before your interview, take some time to research Big Group. Understand their values, recent projects, and what makes them unique in the creative marketing space. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Showcase Your Receptionist Skills

Prepare examples from your previous experience that highlight your organisational skills, attention to detail, and ability to manage front-of-house activities. Think about specific situations where you successfully handled visitor arrivals or coordinated meetings, as these are key aspects of the role.

✨Practice Your Communication Style

Since you'll be the first point of contact for visitors and employees, practice your telephone manner and interpersonal skills. Consider doing mock interviews with a friend to refine how you present yourself and respond to questions, ensuring you come across as friendly and professional.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the office culture, team dynamics, and any upcoming projects. This shows you're engaged and helps you determine if Big Group is the right fit for you, too.

Office Receptionist
Non Surgical Orthopaedics
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