Data Centre Manager - Vice President

Department: Technical Service Group - Instinet

Location: London (Hybrid)

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership.

Department Overview

As the agency-model execution services arm of the Nomura Group, Instinet Incorporated subsidiaries provide brokerage services to clients in over 65 markets around the world. Through its advanced suite of electronic trading strategies, experienced high-touch trading group, top-ranked Commission Management services, award-winning desktop trading platform, and unparalleled access to insightful analytics, content and unique liquidity, Instinet helps institutions lower overall trading costs and ultimately improve investment performance.

Role Overview:

Instinet are looking for a data centre engineer, based in London, to be responsible for all their European data centre and colocation sites. Across all sites the candidate will be responsible for all aspects of data centre infrastructure, installation, troubleshooting, environmental monitoring and asset management.

Responsibilities

• Infrastructure Management: Install, configure, and maintain servers, networking hardware, and storage systems, including upgrades, within the data centres.
• Incident Management: Act as a point of contact for incidents or emergencies in the data center, providing swift and efficient resolutions.
• Break Fix: Assist system owners in problem solving, including out-of-hours support and interacting with Remote Hands where required.
• Environmental monitoring: Using existing tools to monitor and manage power, cooling, space usage in all locations, ensuring we remain within contracted limits.
• Security and Compliance: Ensure that the data centre environment adheres to industry best practices, security protocols, and compliance standards. Maintaining adequate levels of access to essential staff and contractors.
• Vendor Management: Ensure the relevant vendors maintain environmental specifications and SLA’s and maintain good working relationships with each. Using an existing onboarding process to bring new vendors onboard when required.
• Documentation: Maintain accurate and detailed documentation of systems, processes, and configurations using existing tools.
• Collaboration: Work closely with other teams and stakeholders such as Unix, Networks, Storage to ensure smooth operations and address issues.

Skills, experience, qualifications and knowledge required

• Expected to have significant recent experience of working in data centres dealing with the install and deinstall of various hardware.
• Is preferred to have strong experience of data centre cabling, including structured fibre and copper.
• Is expected to be familiar with current Dell & HP servers along with Cisco & Arista network hardware.
• Familiarity with Excel, Visio, Confluence and Jira would be an advantage.
• To have strong planning skills, including collaborating and working with other teams internally and externally.
• Experienced in the accurate documentation of records for data centres such as diagrams, work requests, asset recording and patching.
• Be able to work out of hours unsupervised.

JOB KNOWLEDGE, QUALIFICATIONS AND EDUCATION

• Previous experience in related fields.
• Experience with Excel, Visio, Confluence, Jira, Nlyte, ServiceNow, and Device42 preferred but not essential.
• Ability to learn and communicate technical information.
• Must have excellent English written and oral communication skills.
• Must possess strong interpersonal skills in-order to work in a dynamic and fast-paced environment.

Explore Insights & Vision

• Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
• Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
• Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

Elevate Organizational Capability

• Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

Inclusion

• Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

Right to Work

The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA.

Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.