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- Tasks: Support trading systems and provide exceptional customer service in a fast-paced environment.
- Company: Join Nomura, a global financial services leader connecting markets across 30 countries since 1925.
- Benefits: Enjoy a dynamic work culture with opportunities for growth and development.
- Why this job: Be part of a team that ensures the reliability of trading systems and impacts global markets.
- Qualifications: Strong communication skills and understanding of electronic trading are essential; scripting knowledge is a plus.
- Other info: Weekend and bank holiday coverage may be required; diversity and inclusion are core values at Nomura.
The predicted salary is between 36000 - 60000 £ per year.
Nomura is a global financial services group with an extensive network spanning approximately 30 countries and regions. We connect markets East & West, serving individuals, institutions, corporates, and governments through our three divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, we are committed to disciplined entrepreneurship, delivering innovative solutions and thought leadership.
The Trading System Support team provides both local and global technical support for Instinet's trading environment. The ideal candidate is highly motivated, proactive, detail-oriented, and capable of working under pressure. Responsibilities include providing exceptional customer service, technical, and operational support to internal and external clients, ensuring high availability, performance, and reliability of the trading environment. The role requires adaptability, creativity, teamwork, and results orientation. Weekend and bank holiday coverage may be required.
Key Objectives:- Monitor and support Instinet's real-time trading systems, including DMA, Crossing, Low latency solutions, Algorithmic and Smart Order Routing platforms.
- Support low latency, high-frequency co-located trading environments, focusing on FIX-to-native and native-to-native solutions.
- Support Instinet's MTF trading venue.
- Perform daily health checks on critical systems and automate monitoring configurations.
- Respond rapidly to incidents affecting trading systems.
- Coordinate with front-office and development teams for escalation and resolution.
- Manage and deploy production changes, including configurations and software releases.
- Analyze logs and monitoring tools to identify and resolve issues.
- Maintain comprehensive documentation such as runbooks and troubleshooting guides.
- Implement and support exchange connectivity, including setting up gateways and market data feeds.
- Essential: Ability to work effectively under pressure with a strong sense of urgency and excellent teamwork skills.
- Strong communication skills, capable of bridging technology and front office teams.
- Understanding of institutional trading practices, connectivity, and electronic trading.
- Experience with OMS and EMS platforms.
- Solid understanding of European securities markets, order lifecycle, FIX protocol, and market data.
- Technical proficiency in Unix environments.
- Good networking knowledge.
- Desirable: Scripting and automation skills, preferably in Shell and Python.
- Familiarity with monitoring tools such as Grafana, Prometheus, Elastic.
Nomura is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on age, disability, gender identity, pregnancy, race, religion, sexual orientation, or other protected characteristics. If you require accommodations due to a disability or health condition, please contact us.
The UK has implemented immigration controls to reduce net migration. We consider applications from overseas workers requiring a Tier 2 visa if the role is genuinely suitable and qualified candidates are not available locally.
Trading Systems Support Specialist | London, UK employer: Nomura International
Contact Detail:
Nomura International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Systems Support Specialist | London, UK
✨Tip Number 1
Familiarise yourself with the specific trading systems mentioned in the job description, such as DMA and Algorithmic platforms. Understanding these systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the trading support field, especially those who work at Nomura or similar firms. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your technical skills, particularly in Unix environments and scripting languages like Shell and Python. Being able to showcase your technical proficiency can set you apart from other candidates and show that you're ready to tackle the challenges of the role.
✨Tip Number 4
Prepare for potential scenario-based questions that assess your ability to handle pressure and resolve incidents quickly. Think of examples from your past experiences where you successfully managed high-stress situations, as this will highlight your suitability for the fast-paced trading environment.
We think you need these skills to ace Trading Systems Support Specialist | London, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Trading Systems Support Specialist position. Tailor your application to highlight relevant experiences and skills that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in technical support, trading systems, or financial services. Mention specific tools or platforms you've worked with, such as OMS, EMS, or any relevant scripting languages like Shell or Python.
Showcase Communication Skills: Since the role requires strong communication skills, ensure your application reflects your ability to bridge technology and front office teams. Use examples from past experiences where you successfully communicated complex information to non-technical stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a role that involves monitoring and supporting critical trading systems.
How to prepare for a job interview at Nomura International
✨Understand the Trading Environment
Familiarise yourself with the trading systems and platforms mentioned in the job description, such as DMA, Crossing, and Algorithmic trading. Being able to discuss these topics confidently will show your genuine interest and understanding of the role.
✨Demonstrate Technical Proficiency
Be prepared to discuss your experience with Unix environments and any relevant scripting or automation skills you possess. Highlight specific examples where you've used these skills to solve problems or improve processes.
✨Showcase Your Communication Skills
Since the role requires bridging technology and front office teams, practice articulating complex technical concepts in simple terms. Prepare examples of how you've successfully communicated with non-technical stakeholders in the past.
✨Prepare for Pressure Situations
Given the fast-paced nature of trading systems support, think of scenarios where you've worked under pressure. Be ready to share how you managed those situations effectively, demonstrating your ability to stay calm and focused.
