Regional Head of Production Services for Trade Processing and Risk

Company Overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Role Overview

Lead a critical regional team ensuring operational excellence for Nomura's Fixed Income and FX trading operations across Trade Processing and FO Risk and P&L in EMEA. Drive technological innovation while managing complex production environments supporting critical trading applications. Shape the future of our production services through strategic leadership and hands-on technical expertise. You will be responsible for the management and development of a high-performing team in our London location while providing regional leadership and oversight, governance, and the execution of running the bank for the Fixed Income (Rates, Credit, Securitized Products) and Foreign Exchange businesses using your technical and business knowledge in this challenging and fast-paced environment.

This is a senior technical hands-on leadership position responsible for ensuring stability in the very liquid environment of business-driven, technical, and regulatory changes across many applications within the function. The ideal candidate will have a forward-thinking, strategic attitude with the ability to proactively identify trends, resolve issues and drive continuous improvement through innovative technologies. You will be responsible for the development and nurturing of our next generation of talent as well as the continuous upskilling of an experienced team to keep up with our ever-evolving technology.

Skills, experience, qualifications and knowledge required

• Core Experience & Leadership
  • Proven experience within a Production Support role at major investment bank(s)
  • Proven leadership and team management skills (with multiple concurrent resources)
  • Demonstrated ability to attract, retain, and promote talent within the team
  • Experience in the role of coach/mentor to junior members of the Production Services team to cultivate junior talent
  • Proven ability to measure and increase performance using various metrics
• Financial Markets & Business Knowledge
  • Working knowledge of Fixed Income and FX products
  • Thorough understanding of the trade lifecycle
  • Understanding and experience with trade valuation, PnL, and risk
• Stakeholder Management & Communication
  • Experience facing off to senior IT management and business stakeholders across Trading, Sales, Middle Office, and Compliance with the ability to deliver updates accurately and deliberately for the intended audience
  • Be able to build strong, collaborative relationships with the business, application development teams, Infrastructure and other functional groups globally
• Systems & Infrastructure Management
  • Experience supporting large enterprise applications
  • Strong proficiency in various technologies including Linux, databases, middleware, and networks enabling the candidate to provide strong hands-on troubleshooting and incident management capabilities during outages
  • Operating systems knowledge (Windows, Unix, Linux)
  • Good working knowledge of databases and writing SQL queries
• Incident & Problem Management
  • Experience with Service Now or similar platforms for Incident, Change, Request, and Problem Management
  • This role will be the point of escalation for the clients, and as such the ideal candidate must have proven experience in managing IT incidents and problem management processes for large complex systems
  • Take ownership of issues and see through to completion as well as diligently managing end-to-end Change/Release processes across the regional Fixed Income systems
• Development & Automation
  • Experience with modern software development practices including agile methodologies
  • Understanding of Agile practices and principles
  • Scripting skills (e.g. Shell Scripting, Python, Perl)
  • Experience in supporting and administering DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc.
• Emerging Technologies & Innovation
  • Working knowledge of cloud technologies (AWS, Azure or similar)
  • Knowledge and experience in AI, ML, and other automated solutions
  • Lead digital transformation initiatives within the production services function
• Governance & Risk Management
  • Strong working knowledge of the ITIL framework
  • Experience working with Audit and Operational Risk
  • Take ownership of all areas of IT Governance: Audit, Operational Risk and BCP requirements

Competencies

• Leadership & Influence
  • Ability to influence our stakeholders at all levels of the organization
  • Ability to face off to senior business stakeholders
• Communication & Relationship Building
  • Excellent communication skills both oral and written
  • Good team-work skills both locally and globally
• Problem-Solving & Analysis
  • Strong analytical and problem-solving skills
  • Crisis management and decision-making under pressure
• Operational Excellence
  • Must be able to multi-task and prioritize effectively
  • Ability to manage stressful situations with demanding clients

Nomura competencies

• Explore Insights & Vision
  • Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
• Making Strategic Decisions
  • Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
• Inspire Entrepreneurship in People
  • Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.
• Elevate Organizational Capability
  • Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.
• Inclusion
  • Respect DEI, foster a culture of psychological safety in the workplace and cultivate a 'Risk Culture' (Challenge, Escalate and Respect).

Right to Work

The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA.

Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer.