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- Tasks: Monitor and troubleshoot network infrastructures while collaborating with top-tier vendors.
- Company: Join Nomios, a leader in securing digital infrastructures globally.
- Benefits: Competitive pay, industry-leading benefits, and a supportive team environment.
- Why this job: Be part of a dynamic team making a real impact in network security.
- Qualifications: Experience with IP networks and strong communication skills required.
- Other info: Flexible home-based role with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Nomios' mission is to build a ‘secure and connected’ future. Organisations across the globe depend on us to help secure and connect their digital infrastructures.
We are excited to support our continued UK growth by welcoming a talented Network and Security Engineer to our Services Team on a 24/7 shift rota. This is a fantastic opportunity for an engineer ready to move to the next level of their career while collaborating with a team of technical experts and working with top-tier industry vendors, including Juniper, ADVA, and Fortinet. Join us and be part of delivering service excellence to our customers!
Responsibilities- Monitor Nomios customer network infrastructures (routers, switches, firewalls, servers) using various NOC tools
- Identify, troubleshoot, and resolve network issues affecting service availability, performance, and reliability
- Respond to alerts and notifications to ensure incidents are resolved promptly within defined SLAs
- Escalate unresolved issues to the appropriate technical teams, vendors, or third parties as needed
- Manage and track incidents, problems, and change requests using the ticketing system (e.g., Salesforce, ServiceNow, NetAdmin, JIRA, or Remedy)
- Prioritise tickets based on severity and impact, ensuring that issues are escalated and resolved within SLA
- Contribute to scheduled maintenance windows, supporting planned network changes and upgrades
- Act as the first point of contact for customers, responding to technical queries and requests
- Provide daily, weekly, and monthly reports on network performance, incidents, and operational metrics
- Excellent verbal and written communication skills, with the ability to provide clear updates to both technical and non-technical stakeholders
- Good understanding and hands-on experience of working on IP, OSPF, BGP, and MPLS based networks (ideally Juniper-focused)
- Good understanding of Carrier Ethernet MEF2.0 & MEF3.0 concepts such as Eline, ELAN, etc.
- Good understanding of optical CWDM and DWDM technologies
- Experience with GPON & XGSPON access networks
- Good experience with ticketing systems such as Salesforce, ServiceNow, NetAdmin, etc., and proven efficiency in handling ticketing queues
- Knowledge of network monitoring tools such as SolarWinds, Nagios, Zabbix, or similar
- Hands-on experience working with ADVA, SmartOptics, Nokia, or Ciena kit would be advantageous
- Experience working with ITIL methodology and meeting SLAs
- Juniper or Cisco Specialist/Professional level certifications would be advantageous
- This role is home-based with occasional visits to the office in Basingstoke
- Hours are based on 12-hour shifts: 2 days, 2 nights; 4 days/nights off
- Flexibility with hours will be required in the event of a major incident
Why would you choose to come and work with us? You will get to work in a dynamic, fast-paced environment where you are free to use your initiative in support of our strategic objectives. You will work alongside high calibre sales, technical, and operational experts as part of a supportive, tight-knit team, within which every individual has an important part to play and makes a real difference. Nomios offers a highly competitive remuneration scheme along with industry-leading benefits. Nomios is an equal opportunity employer and is committed to creating and sustaining an environment in which everyone is provided with an equal opportunity to grow and develop, and no individual will be unjustly discriminated against. This includes, but is not limited to, discrimination because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation.
24/7 L2 Network & Security Engineer (Managed Services) in Basingstoke employer: Nomios Netherlands
Contact Detail:
Nomios Netherlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 L2 Network & Security Engineer (Managed Services) in Basingstoke
✨Tip Number 1
Network, network, network! Get out there and connect with professionals in the industry. Attend meetups, webinars, or even online forums where you can chat with others in the field. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in network and security engineering, especially with tools like Juniper and Fortinet.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to IP, OSPF, BGP, and MPLS networks. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with both technical and non-technical stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Nomios and contributing to our mission of building a secure and connected future.
We think you need these skills to ace 24/7 L2 Network & Security Engineer (Managed Services) in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a Network & Security Engineer. Highlight your experience with IP, OSPF, BGP, and any relevant certifications. We want to see how your skills align with our mission to build a secure and connected future!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about network security and how you can contribute to our team. Keep it concise but impactful – we love a good story that showcases your journey in tech.
Showcase Your Technical Skills: In your application, don’t forget to mention your hands-on experience with tools like SolarWinds or ticketing systems like ServiceNow. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Nomios!
How to prepare for a job interview at Nomios Netherlands
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IP, OSPF, BGP, and MPLS networks, especially if they’re Juniper-focused. Be ready to discuss your hands-on experience with these technologies, as well as any relevant certifications you hold.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've identified and resolved network issues in the past. Highlight your experience with ticketing systems like Salesforce or ServiceNow, and be ready to explain how you prioritise and manage incidents effectively.
✨Communicate Clearly
Since you'll be the first point of contact for customers, practice explaining technical concepts in simple terms. Think about how you can convey updates to both technical and non-technical stakeholders during the interview.
✨Demonstrate Your Team Spirit
Nomios values collaboration, so be prepared to discuss how you work within a team. Share examples of how you've contributed to team success, especially in high-pressure situations or during major incidents.
