Product Manager

The Role

We’re Nominet – a world-leading domain name registry operating at the heart of the UK internet. While we're best known for running .UK domains, our DNS expertise also underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. We’ve donated millions to projects that use technology to improve people’s lives and have committed to delivering £60m worth of support over the next three years.

Overview

• Location: Oxford/ Hybrid, GB, OX4 4DQ
• Contract Type: Permanent
• Location: Hybrid, with a minimum of 20% in the Oxford office per month

The internet is ever changing, and we are looking for a Product Manager who thrives in this dynamic market to identify both the current and future business challenges our customers face and clearly articulate the value that we could bring through our DNS solutions to solve those challenges. Working with our engineering teams, you will own a product or product components and be responsible for creating value for our customers and the business. You will own the entire Product lifecycle for your products, identifying new opportunities to add value through product discovery whilst also managing and prioritising the product backlog. You will own key stakeholder relationships with colleagues in engineering, security and customer success to ensure product roadmaps are communicated and understood throughout the business as well as to external stakeholders.

What You’ll Be Doing

• Working closely with Sales, Marketing, R&D and development teams to gather feedback that can be distilled into a product discovery process
• Engaging with existing or prospective customers to understand what problems we can solve for them and how we can add value
• Define and clearly articulate market requirements working with the engineering teams to prototype and experiment with new ideas to solve customer challenges.
• Own the product discovery process, creating an internal roadmap based on feedback and ideas that can be used to create solutions.
• Act as Product Owner with your engineering teams to prioritise the backlog including new features, engineering and security tasks.
• As the subject matter expert, represent Nominet at industry events and stakeholder engagements to be an advocate for Nominet’s Registry expertise.
• Track the Domain Name market though latest industry, competitor, regulatory and policy landscapes, looking for new opportunities to add value.

About You

• Experience as a Product Manager working closely with engineering teams on technically complex products (e.g. APIs, platforms, or backend systems)
• Experience operating in agile environments, owning backlogs and prioritising across product, engineering, and security needs
• Strong influencing and inter-personal communication skills
• Ability to translate technical features into customer benefits
• Excellent written and verbal communication skills
• Detail orientated and with a methodical and organised approach
• Ability to work in and coordinate complex cross functional teams
• Experience in working as part of a project team

Nice To Have

• Experience working on infrastructure, networking, DNS, or other internet-scale systems
• Familiarity with security, resilience, or high-availability environments

What To Expect Next

• 1st stage: Introduction call with a member of the TA team (30 mins)
• 2nd stage: Hiring Manager Interview (60 mins via Teams)
• 3rd stage: Onsite interview (60 mins)

What We Offer

• Hybrid & Flexible Working
• Early Finish Friday – Working week of 34 hours with full-time pay. (Finish at midday on Friday)
• 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days.
• Private Medical Insurance + Employee Assistance Programme
• Medicash
• Pension Scheme (Matched to 7%)
• Annual Bonus Scheme
• Family Leave (Enhanced)
• Electric vehicle scheme with on-site charging points*
• Rewards platform with access to discounts at hundreds of shops, restaurants etc.*
• Flexible Benefits

Diversity Statement

We’re passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Security Statement

Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.