At a Glance
- Tasks: Lead a team to deliver top-notch technical support and manage escalations.
- Company: Join Nominet, a forward-thinking company focused on customer satisfaction.
- Benefits: Enjoy flexible working, 30 days annual leave, and great employee perks.
- Other info: Dynamic hybrid role with opportunities for continuous improvement and growth.
- Why this job: Make a real difference in customer experience while driving operational excellence.
- Qualifications: Strong technical support experience and a passion for customer service.
The predicted salary is between 45000 - 55000 £ per year.
Nominet is seeking a Technical Service Engineer Manager to lead a dedicated team in providing exceptional technical support. This hybrid role requires a focus on delivering high-quality service while fostering a culture of continuous improvement.
The successful candidate will possess strong technical support experience, manage incidents and escalations, and drive operational excellence in a fast-paced environment. A customer-centric mindset is crucial to advocate for long-term customer value.
We offer flexible working arrangements, 30 days of annual leave, and various employee benefits.
Technical Service Manager, Customer Support & Escalations in Oxford employer: Nominet
Nominet is an exceptional employer, offering a unique opportunity to work at the forefront of the UK internet while making a positive societal impact. With a hybrid working model, generous benefits including an early finish on Fridays, and a commitment to employee growth and diversity, Nominet fosters a supportive and innovative work culture that empowers its team members to thrive in their roles. Join us in shaping the future of digital communication and enjoy the advantages of working in a collaborative environment in Oxford.
