Nominet in OxfordHybrid is seeking a dedicated Technical Support professional to join our team. You will provide first-line customer support to Registrars, Registrants, and Law Enforcement partners, handling break-fix scenarios and offering product guidance across the domain lifecycle.
Applicants should bring experience in API/SaaS support, strong DNS understanding, and proven ticketing-system skills. The role follows a rotating shift pattern and a 34-hour week with a comprehensive benefits
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Hybrid Tech Support Specialist — DNS & SaaS in Oxford employer: Nominet
Nominet is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work model with a minimum of 20% in the Oxford office. With a commitment to a 34-hour working week, generous annual leave, and comprehensive benefits including private healthcare and a pension scheme, Nominet fosters a positive and inclusive work culture where innovation thrives. Employees are encouraged to develop their skills in a supportive environment, making it a rewarding place for those looking to make a meaningful impact in the tech industry.
