Nominet is seeking a proactive Help Desk professional to provide first-line technical support for our customers, including Registrars and domain owners. The role requires a solid understanding of DNS and experience with API or SaaS products, working in a busy help desk environment.
You will handle incidents, contribute to knowledge base updates, and collaborate with teams to drive service improvements. Hybrid work with a minimum 20% presence in Oxford and rotating shifts are part of the pattern.
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Hybrid DNS & SaaS Support Specialist in Oxford employer: Nominet
Nominet is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work model with a minimum of 20% in the Oxford office. With a commitment to a 34-hour working week, generous annual leave, and comprehensive benefits including private healthcare and a pension scheme, Nominet fosters a positive and inclusive work culture where innovation thrives. Employees are encouraged to develop their skills in a supportive environment, making it a rewarding place for those looking to make a meaningful impact in the tech industry.
