Sales Support Administrator

Sales Support Administrator

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the sales team by processing orders and preparing customer quotes daily.
  • Company: Join a successful, family-owned business in Belfast's BT3 area.
  • Benefits: Competitive salary based on experience and a permanent office-based role.
  • Why this job: Be the key contact for clients and enhance your customer service skills in a supportive environment.
  • Qualifications: 5 GCSEs including English and Maths; prior sales support experience required.
  • Other info: Work 37.5 hours a week, Monday to Friday, with a friendly team atmosphere.

The predicted salary is between 24000 - 36000 £ per year.

Job Title: Sales Support Administrator Location: Belfast BT3- Dargan / Duncrue Salary and Benefits: Salary will depend on experience. Hours of work: 37.5 hours per week- Mon Thurs-9am-5.30pm- Fri to 5pm. Office based role. Employment Type- Permanent The Right Client- Nominate Recruitment are thrilled to be partnering with a family owned and successful Business based in BT3 area of Belfast who are seeking a Sales Support Administrator to join the team. The Right role: Process sales orders and liaise with the sales team to confirm that order requirements are clearly specified, ensuring that the correct product is sourced from the supplier to meet project requirements. Prepare customer quotations on a daily basis ensuring accurate pricing is applied. Liaise closely with the purchasing and operations departments and key suppliers to confirm product specifications and lead times are in line with requirements Act as main point of contact for the client on behalf of the Sales Executive and any queries that arise from current/future orders. To respond promptly to incoming sales enquiries received by phone and e-mail, directing to the appropriate sales representatives within the business as well as customer queries and resolving customer service issues The Right Fit: A minimum of 5 GCSEs (or equivalent), Grade C or above including English and Mathematics Evident experience in a sales support role. Strong IT skills with experience in Microsoft Office suite (Word, Excel and Power Point). Ability to communicate effectively, both written and orally. Present excellent customer care with a professional attitude. Skills: Admin Sales Support Clerical

Sales Support Administrator employer: Nominate Recruitment

Join a family-owned business in the vibrant BT3 area of Belfast, where you will be part of a supportive team that values collaboration and professional growth. With a focus on employee development, we offer a dynamic work environment that encourages innovation and excellence in customer service. Enjoy competitive salary packages and a healthy work-life balance with our office-based role, ensuring you thrive both personally and professionally.
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Contact Detail:

Nominate Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Administrator

✨Tip Number 1

Familiarize yourself with the sales process and the specific products offered by the company. Understanding the nuances of their offerings will help you communicate effectively with both the sales team and clients.

✨Tip Number 2

Brush up on your IT skills, especially in Microsoft Office. Being proficient in Excel for managing data and creating quotations will set you apart from other candidates.

✨Tip Number 3

Practice your communication skills. Since you'll be the main point of contact for clients, being able to convey information clearly and professionally is crucial.

✨Tip Number 4

Showcase your customer service experience. Highlight any previous roles where you resolved customer issues or provided support, as this will demonstrate your ability to handle inquiries effectively.

We think you need these skills to ace Sales Support Administrator

Sales Order Processing
Customer Quotations Preparation
Effective Communication Skills
Microsoft Office Suite (Word, Excel, PowerPoint)
Customer Service Excellence
Attention to Detail
Problem-Solving Skills
Collaboration with Sales and Operations Teams
Time Management
Ability to Handle Inquiries
Clerical Skills
Professional Attitude
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales support roles. Emphasize your proficiency with Microsoft Office and any specific achievements that demonstrate your ability to process sales orders and liaise effectively with teams.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience in handling customer queries and your ability to communicate effectively, as these are key aspects of the job.

Showcase Your IT Skills: Since strong IT skills are essential, consider including specific examples of how you've used Microsoft Word, Excel, and PowerPoint in previous roles. This will help demonstrate your capability to handle the administrative tasks required.

Highlight Customer Care Experience: Make sure to include any experience you have in providing excellent customer service. Discuss how you've resolved customer issues in the past and how you can bring that professionalism to the Sales Support Administrator role.

How to prepare for a job interview at Nominate Recruitment

✨Showcase Your Sales Support Experience

Be prepared to discuss your previous experience in sales support roles. Highlight specific examples where you successfully processed orders, liaised with teams, or resolved customer queries. This will demonstrate your capability and fit for the role.

✨Demonstrate Strong IT Skills

Since the role requires proficiency in Microsoft Office, be ready to talk about your experience with Word, Excel, and PowerPoint. You might even want to mention any specific projects where you utilized these tools effectively.

✨Communicate Clearly and Professionally

Effective communication is key in this role. Practice articulating your thoughts clearly and professionally, both verbally and in writing. This will help you convey your ideas and experiences during the interview.

✨Prepare for Customer Service Scenarios

Think of examples where you provided excellent customer care or resolved service issues. Be ready to discuss how you handled challenging situations and what steps you took to ensure customer satisfaction.

Sales Support Administrator
Nominate Recruitment
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