At a Glance
- Tasks: Support the sales team by processing orders and preparing customer quotes daily.
- Company: Join a successful family-owned business in Belfast's BT3 area.
- Benefits: Competitive salary based on experience and a permanent office-based role.
- Why this job: Great opportunity to develop your sales support skills in a friendly environment.
- Qualifications: 5 GCSEs including English and Maths; sales support experience preferred.
- Other info: Work hours are Monday to Thursday, 9am-5:30pm, and Friday until 5pm.
The predicted salary is between 28800 - 43200 £ per year.
Job Title: Sales Support Administrator Location: Belfast BT3- Dargan / Duncrue Salary and Benefits: Salary will depend on experience. Hours of work: 37.5 hours per week- Mon Thurs-9am-5.30pm- Fri to 5pm. Office based role. Employment Type- Permanent The Right Client- Nominate Recruitment are thrilled to be partnering with a family owned and successful Business based in BT3 area of Belfast who are seeking a Sales Support Administrator to join the team. The Right role: Process sales orders and liaise with the sales team to confirm that order requirements are clearly specified, ensuring that the correct product is sourced from the supplier to meet project requirements. Prepare customer quotations on a daily basis ensuring accurate pricing is applied. Liaise closely with the purchasing and operations departments and key suppliers to confirm product specifications and lead times are in line with requirements Act as main point of contact for the client on behalf of the Sales Executive and any queries that arise from current/future orders. To respond promptly to incoming sales enquiries received by phone and e-mail, directing to the appropriate sales representatives within the business as well as customer queries and resolving customer service issues The Right Fit: A minimum of 5 GCSEs (or equivalent), Grade C or above including English and Mathematics Evident experience in a sales support role. Strong IT skills with experience in Microsoft Office suite (Word, Excel and Power Point). Ability to communicate effectively, both written and orally. Present excellent customer care with a professional attitude. Skills: Admin Sales Support Clerical
Sales Support Administrator employer: Nominate Recruitment
Contact Detail:
Nominate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the specific products and services offered by the company. Understanding their offerings will help you communicate effectively with both the sales team and clients, showcasing your knowledge during the interview.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being proficient in these tools is crucial for preparing customer quotations and processing sales orders efficiently.
✨Tip Number 3
Practice your communication skills. Since you'll be the main point of contact for clients, being able to articulate clearly and professionally will set you apart from other candidates.
✨Tip Number 4
Research common customer service issues in sales support roles. Being prepared with solutions or strategies to handle these situations can demonstrate your proactive approach and readiness for the role.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support roles. Emphasize your proficiency in Microsoft Office and any specific achievements that demonstrate your ability to process sales orders and liaise with teams effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience in handling customer queries and your ability to work closely with sales teams and suppliers, showcasing your communication skills.
Highlight Relevant Qualifications: Clearly list your GCSEs or equivalent qualifications, especially in English and Mathematics, as these are essential for the role. If you have additional certifications related to sales or administration, include those as well.
Prepare for Potential Questions: Think about common interview questions related to sales support and customer service. Be ready to discuss how you've handled past customer inquiries and resolved issues, demonstrating your problem-solving skills.
How to prepare for a job interview at Nominate Recruitment
✨Showcase Your Sales Support Experience
Be prepared to discuss your previous experience in sales support roles. Highlight specific examples where you successfully processed orders, liaised with teams, and resolved customer queries.
✨Demonstrate Strong IT Skills
Since the role requires proficiency in Microsoft Office, be ready to talk about your experience with Word, Excel, and PowerPoint. You might even want to mention any specific projects where you utilized these tools effectively.
✨Communicate Clearly and Professionally
Effective communication is key in this role. Practice articulating your thoughts clearly and professionally, both verbally and in writing. This will show that you can handle customer inquiries and collaborate with team members.
✨Prepare for Customer Care Scenarios
Think of examples where you provided excellent customer service. Be ready to discuss how you handled difficult situations or resolved issues, as this will demonstrate your ability to maintain a professional attitude under pressure.