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- Tasks: Support customers and manage queries while implementing engagement strategies.
- Company: Leading recruitment agency in Northern Ireland with a focus on innovation.
- Benefits: Hybrid working, competitive salary up to £28,000, and professional development opportunities.
- Why this job: Join a dynamic team and enhance customer experiences in the SaaS industry.
- Qualifications: 1-3 years of experience in SaaS or e-commerce and strong communication skills.
- Other info: Flexible work environment with opportunities for growth and learning.
The predicted salary is between 24000 - 32000 £ per year.
A leading recruitment agency in Northern Ireland is seeking a Customer Engagement Specialist to join their team. This role offers hybrid working and a salary of up to £28,000 per annum.
Responsibilities include:
- Administrative support
- Managing customer queries
- Implementing engagement strategies
The ideal candidate will have:
- 1-3 years of relevant experience
- A background in SaaS or e-commerce
- Proficiency in Microsoft Office
- Strong communication and problem-solving skills
Hybrid Customer Engagement Specialist (SaaS & Support) in Newtownabbey employer: Nominate Recruitment
Contact Detail:
Nominate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Engagement Specialist (SaaS & Support) in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. We recommend using the STAR method to structure your answers – it’s a game changer!
✨Tip Number 3
Don’t just apply and forget! Follow up with a polite email a week after applying. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask if they need any more info from you.
✨Tip Number 4
Check out our website for the latest job openings. We’re always updating our listings, and applying directly through us can give you an edge. Let’s land that Customer Engagement Specialist role together!
We think you need these skills to ace Hybrid Customer Engagement Specialist (SaaS & Support) in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in SaaS or e-commerce. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer engagement and how your problem-solving skills can benefit us at StudySmarter.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. We love a well-structured application that reflects your ability to engage with customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Nominate Recruitment
✨Know Your SaaS Stuff
Make sure you brush up on your knowledge of SaaS and e-commerce. Familiarise yourself with common customer engagement strategies in these sectors, as well as any relevant tools or platforms. This will show that you're not just a good communicator but also someone who understands the industry.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled customer queries or resolved issues in the past. Think of specific situations where your problem-solving skills made a difference. This will help demonstrate your ability to handle challenges effectively, which is crucial for this role.
✨Practice Your Communication
Since strong communication skills are essential, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you explain your experience and approach to customer engagement.
✨Get Familiar with Microsoft Office
As proficiency in Microsoft Office is a requirement, make sure you're comfortable using tools like Excel, Word, and PowerPoint. Consider preparing a quick presentation or report to showcase your skills during the interview, which can set you apart from other candidates.
