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For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot core applications daily.
- Company: Growing consultancy in East Belfast with a supportive culture.
- Benefits: Competitive salary, 34 days leave, private healthcare, and pension contributions.
- Why this job: Join a dynamic team and enhance your problem-solving skills in a tech-driven environment.
- Qualifications: Minimum 2 years in IT support and strong communication skills.
- Other info: Stable work environment with opportunities for professional growth.
The predicted salary is between 24000 - 32000 £ per year.
We are recruiting for an I.T & Application Support Engineer to join a growing Consultancy based in East Belfast. This is a hands-on role suited to someone who enjoys problem-solving, learning systems in depth, and helping colleagues work efficiently without disruption.
The Role
- You will provide day-to-day IT support across the business, supporting both general IT systems and core insurance applications including MPACS, MPORT and Smart Surv.
Key Responsibilities
- Providing day-to-day IT support via tickets, email and phone
- Troubleshooting hardware, software and connectivity issues
- Supporting Microsoft 365 (Outlook, Teams, SharePoint and OneDrive)
- Managing user accounts, access, licences, password resets and MFA
- Setting up laptops and equipment for new starters and role changes
- Supporting and troubleshooting MPACS, MPORT and Smart Surv applications
The Person
- Minimum 2 years experience in a 1st Line IT or Application Support role
- Comfortable supporting Microsoft 365 in a business environment
- Logical and methodical approach to troubleshooting
- Strong communication skills with the ability to explain technical issues clearly
Whats On Offer
- Salary £28,000 - £32,000 depending on experience
- 34 days annual leave (including statutory days)
- Private healthcare
- Pension 5% employee contribution / 3% employer contribution
- Stable, supportive working environment
I.T & Application Support Engineer in Belfast employer: Nominate Recruitment
Contact Detail:
Nominate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land I.T & Application Support Engineer in Belfast
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since this role is all about troubleshooting, try to prepare for common IT scenarios you might face. We recommend running through some mock scenarios with a friend or colleague.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and even a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team.
We think you need these skills to ace I.T & Application Support Engineer in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and application troubleshooting. We want to see how your skills match the role, so don’t be shy about showcasing your knowledge of Microsoft 365 and any relevant applications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can help our team. We love a good story, so share your journey and what makes you the perfect fit for us.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We’re looking for someone who enjoys problem-solving, so let us know how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Nominate Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and the specific applications mentioned in the job description, like MPACS, MPORT, and Smart Surv. Being able to discuss these tools confidently will show that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled IT issues in the past. Think about times when you resolved a tricky problem or helped a colleague with a tech challenge. This will demonstrate your hands-on experience and logical approach to troubleshooting.
✨Practice Clear Communication
Since strong communication skills are key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would help someone with a tech issue, so being clear and concise is essential.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.