Office Manager

Job Title: Office Manager Location: Belfast – BT5- Due to the location an access to your own Transport is essential Salary and Benefits: Salary will depend on experience but attractive salary on offer Hours of work: Mon- Fri 8am-5pm Employment Type- Permanent The Right Client- Nominate Recruitment are thrilled to be exclusively partnering with a well-established construction company in East Belfast who are seeking an experienced Office Manager to take the lead in running a busy, fast-paced office and supporting day-to-day operations. The client has also successfully won a new contract so you will also be responsible for the successful implementation of this. The Right Fit: Key Responsibilities * Team Leadership: Oversee, support, and develop a team of 8 administrative staff, ensuring high performance and excellent service delivery. * Invoicing & Financial Admin: Manage the preparation, accuracy, and timely issuing of client invoices; liaise with accounts to ensure prompt payment and resolve discrepancies. * Claims Management: Handle the processing and resolution of client claims and ensure timely communication and record keeping. * Complaint Resolution: Act as the main point of contact for client complaints, ensuring professional handling and follow-up to maintain client satisfaction. * Process Optimisation: Using the job-management software to streamline workflows, track progress, and support the team in staying on schedule and on budget. * Office Coordination: Maintain overall office function, supplies, correspondence, and administrative systems. * Reporting & Compliance: Produce internal reports for management and ensure compliance with relevant company policies and industry regulations. About You * Proven experience in an Office Manager, Operations Manager, or Senior Administrator role. * Excellent leadership and communication skills. * Strong knowledge of invoicing processes, claims handling, and complaint management. * Highly organised with the ability to manage multiple priorities under pressure. * Previous experience within a Utilities background would be desirable but not essential * Professional, calm under pressure, and solutions-focused. Good Communication and able to deal with clients. What’s on Offer: * A collaborative and supportive work environment driven by teamwork and innovation. * The chance to work within a dynamic company that values experience, integrity, and continual learning. * Competitive salary and benefits package. * Ongoing development and training opportunities