At a Glance
- Tasks: Support and develop networking solutions for clients, managing incidents and requests efficiently.
- Company: Join a thriving IT & Office Solutions company in Belfast with a strong reputation.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, tackling exciting challenges in network engineering and cloud services.
- Qualifications: 5+ years in a network role, with experience in technical leadership or project management.
- Other info: HPE/Aruba experience is a plus; familiarity with ClearPass and cloud management is desirable.
The predicted salary is between 36000 - 60000 Β£ per year.
Job Title: I.T Managed Services Network Engineer Location: Belfast β BT3 Salary and Benefits: Competitive Salary dep on experience. Hours of work: Monday to Friday 9am-5pm The Right Client- Nominate Recruitment are thrilled to be partnering with a successful IT & Office Solutions company who are looking for an I.T Managed Services Network Engineer. The successful candidate will undertake the roll of a senior engineer within the team and would be expected to support other members with issues around security, cloud services (specifically MS365 and azure) and client/server troubleshooting. The primary role of the candidate will be to support and develop networking, both wired and wireless, across the customer base. The Right role: * Manage workload and prioritise multiple open tickets while meeting SLA thresholds for incidents, requests, and problems. * Take full technical responsibility for incidents, requests, and problems, conducting comprehensive diagnostics with end-users to ensure ticket resolution and project completion. * Act as an escalation point for support from various support tiers 4. Provide onsite technical support, confidently and professionally engaging with The Right Fit: The successful candidate should have at least 5 yearsβ experience in a network focused role and have experience as either the technical lead or project management on several complex deployments. Although this role is not vendor specific, HPE/Aruba experience and certification would be advantageous. Familiarity of ClearPass or alternative solutions and cloud management solutions like central would be desirable
Contact Detail:
Nominate Recruitment Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land I.T Managed Services Network Engineer
β¨Tip Number 1
Network with professionals in the IT industry, especially those who work in managed services. Attend local tech meetups or online forums to connect with others who might have insights or even job leads for the Network Engineer role.
β¨Tip Number 2
Stay updated on the latest trends and technologies in networking, particularly around MS365, Azure, and HPE/Aruba solutions. This knowledge will not only help you in interviews but also demonstrate your commitment to continuous learning.
β¨Tip Number 3
Prepare to discuss specific examples of how you've managed multiple tickets and met SLA thresholds in previous roles. Being able to articulate your experience with real-world scenarios will set you apart from other candidates.
β¨Tip Number 4
Consider obtaining relevant certifications that align with the job requirements, such as those related to network management or cloud services. This can enhance your profile and show potential employers that you're serious about your professional development.
We think you need these skills to ace I.T Managed Services Network Engineer
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the I.T Managed Services Network Engineer position. Tailor your application to highlight your relevant experience in network management, security, and cloud services.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of experience in network-focused roles. Include specific examples of complex deployments you have managed or been a technical lead on, particularly those involving HPE/Aruba or similar technologies.
Showcase Technical Skills: Make sure to detail your technical skills related to networking, cloud services (like MS365 and Azure), and troubleshooting. Mention any certifications you hold that are relevant to the role, as this can set you apart from other candidates.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also conveys your enthusiasm for the role and the company. Explain why you are a good fit for the team and how you can contribute to their success.
How to prepare for a job interview at Nominate Recruitment Ltd
β¨Showcase Your Technical Expertise
Be prepared to discuss your experience with networking, particularly in wired and wireless environments. Highlight specific projects where you acted as a technical lead or managed complex deployments, as this will demonstrate your capability for the role.
β¨Demonstrate Problem-Solving Skills
Since the role involves managing multiple open tickets and resolving incidents, be ready to share examples of how you've successfully diagnosed and resolved technical issues in the past. This will show your ability to handle pressure and meet SLA thresholds.
β¨Familiarise Yourself with Relevant Technologies
Brush up on your knowledge of MS365, Azure, and any relevant cloud management solutions like ClearPass. Being able to discuss these technologies confidently will impress the interviewers and show that you're well-prepared for the role.
β¨Engage Professionally
As the role requires onsite technical support, practice your communication skills. Be ready to explain complex technical concepts in simple terms, as this will reflect your ability to engage confidently and professionally with clients.