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For Companies At a Glance
- Tasks: Support and develop networking solutions for clients, managing incidents and requests efficiently.
- Company: Join a thriving IT & Office Solutions company in Belfast with a strong reputation.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, tackle exciting challenges, and enhance your technical skills.
- Qualifications: 5+ years in a network role; experience in project management and HPE/Aruba is a plus.
- Other info: Opportunity to work with cutting-edge cloud services like MS365 and Azure.
The predicted salary is between 36000 - 60000 £ per year.
Location: Belfast – BT3
Salary and Benefits: Competitive Salary dep on experience.
Hours of work: Monday to Friday 9am-5pm
The Right Client: Nominate Recruitment are thrilled to be partnering with a successful IT & Office Solutions company who are looking for an I.T Managed Services Network Engineer. The successful candidate will undertake the role of a senior engineer within the team and would be expected to support other members with issues around security, cloud services (specifically MS365 and Azure) and client/server troubleshooting. The primary role of the candidate will be to support and develop networking, both wired and wireless, across the customer base.
The Right Role:
- Manage workload and prioritise multiple open tickets while meeting SLA thresholds for incidents, requests, and problems.
- Take full technical responsibility for incidents, requests, and problems, conducting comprehensive diagnostics with end-users to ensure ticket resolution and project completion.
- Act as an escalation point for support from various support tiers.
- Provide onsite technical support, confidently and professionally engaging with clients.
The Right Fit: The successful candidate should have at least 5 years’ experience in a network focused role and have experience as either the technical lead or project management on several complex deployments. Although this role is not vendor specific, HPE/Aruba experience and certification would be advantageous. Familiarity with ClearPass or alternative solutions and cloud management solutions like Central would be desirable.
I.T Managed Services Network Engineer employer: Nominate Recruitment Ltd
Contact Detail:
Nominate Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land I.T Managed Services Network Engineer
✨Tip Number 1
Network with professionals in the IT sector, especially those who work in managed services. Attend local tech meetups or online forums to connect with others in the field and gain insights into the role.
✨Tip Number 2
Stay updated on the latest networking technologies and trends, particularly around MS365, Azure, and HPE/Aruba solutions. This knowledge will not only help you in interviews but also demonstrate your commitment to the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed multiple tickets and met SLA thresholds in previous roles. Being able to articulate your experience with real-world scenarios will set you apart from other candidates.
✨Tip Number 4
If possible, obtain relevant certifications that align with the job requirements, such as those related to network management or cloud services. This can enhance your credibility and show your dedication to professional development.
We think you need these skills to ace I.T Managed Services Network Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in network management and technical support. Emphasise your 5+ years of experience and any specific projects where you acted as a technical lead or project manager.
Craft a Strong Cover Letter: In your cover letter, explain why you're the right fit for the role. Mention your familiarity with MS365, Azure, and any experience with HPE/Aruba. Use specific examples to demonstrate your problem-solving skills and ability to manage multiple tickets.
Showcase Technical Skills: List your technical skills clearly, especially those related to networking, cloud services, and troubleshooting. If you have certifications in HPE/Aruba or ClearPass, make sure to include them prominently.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT role.
How to prepare for a job interview at Nominate Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience in network management, particularly with wired and wireless systems. Highlight specific projects where you acted as a technical lead or managed complex deployments, as this will demonstrate your capability for the role.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and resolving incidents, be ready to share examples of how you've successfully diagnosed and fixed issues in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Relevant Technologies
Brush up on your knowledge of MS365, Azure, and any relevant networking technologies like HPE/Aruba. If you have experience with ClearPass or similar solutions, make sure to mention it, as this could set you apart from other candidates.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company's approach to IT managed services and their expectations for the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
