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For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot various systems daily.
- Company: Join a growing consultancy in East Belfast with a supportive culture.
- Benefits: Enjoy a competitive salary, 34 days annual leave, and private healthcare.
- Why this job: Make a real difference by helping colleagues work efficiently and smoothly.
- Qualifications: 2 years' experience in IT support and strong communication skills required.
- Other info: Stable environment with opportunities for growth and learning.
The predicted salary is between 24000 - 28800 £ per year.
We are recruiting for an I.T & Application Support Engineer to join a growing Consultancy based in East Belfast. This is a hands-on role suited to someone who enjoys problem-solving, learning systems in depth, and helping colleagues work efficiently without disruption.
The Role
You will provide day-to-day IT support across the business, supporting both general IT systems and core insurance applications including MPACS, MPORT and Smart Surv.
Key Responsibilities:
- Providing day-to-day IT support via tickets, email and phone
- Troubleshooting hardware, software and connectivity issues
- Supporting Microsoft 365 (Outlook, Teams, SharePoint and OneDrive)
- Managing user accounts, access, licences, password resets and MFA
- Setting up laptops and equipment for new starters and role changes
- Supporting and troubleshooting MPACS, MPORT and Smart Surv applications
The Person
- Minimum 2 years’ experience in a 1st Line IT or Application Support role
- Comfortable supporting Microsoft 365 in a business environment
- Logical and methodical approach to troubleshooting
- Strong communication skills with the ability to explain technical issues clearly
What’s on Offer
- Salary £28,000 – £32,000 depending on experience
- 34 days annual leave (including statutory days)
- Private healthcare
- Pension – 5% employee contribution / 3% employer contribution
- Stable, supportive working environment
I.T & Application Support Engineer in Belfast employer: Nominate Recruitment Ltd
Contact Detail:
Nominate Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land I.T & Application Support Engineer in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its core applications like MPACS and MPORT. Be ready to discuss how your experience aligns with their needs and show off your problem-solving skills.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your skills and interests. Tailor your approach to each application to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace I.T & Application Support Engineer in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the I.T & Application Support Engineer role. Highlight your experience with Microsoft 365 and any specific applications like MPACS or MPORT. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your problem-solving skills can help us. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear language and avoid jargon where possible. We want to see how you can explain technical issues simply and effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Nominate Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and the specific applications mentioned, like MPACS, MPORT, and Smart Surv. Being able to discuss these tools confidently will show that you're not just familiar with them but can also troubleshoot effectively.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled IT issues in the past. Think about times when you resolved a tricky problem or helped a colleague overcome a tech hurdle. This will demonstrate your logical approach and ability to think on your feet.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. The interviewers will want to see that you can communicate effectively with non-technical colleagues. Try role-playing with a friend to get comfortable with this.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s IT environment or the specific challenges they face. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.