Mission Operations Engineer
London
Mission Operations
In office
Full-time
About Nominal
Nominal is building the connected test and operations platform powering the world's most advanced hardware systems, from spacecraft and autonomous vehicles to next-generation defense programs. Our platform gives hardware engineering teams a single place to ingest data, analyze performance, automate test execution, and collaborate across every phase of development, so they can move faster without sacrificing safety or precision. We're a fast-moving team that owns problems end-to-end, works across disciplines, and thrives at the intersection of hardware and software.
We serve top-tier commercial and defense customers, from autonomy leaders like Anduril and Shield AI to next-generation aerospace teams like Hermeus and REGENT, and performance engineering teams like Pratt Miller Motorsports, alongside mission partners within the U.S. Navy and U.S. Air Force on programs where failure isn’t an option. We’re backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed. Our team draws from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common mission: giving hardware engineers the tools to build the future with speed, safety, and confidence.
As a Mission Operations Engineer, you'll bridge Nominal's software with real-world applications, becoming an indispensable advisor to our customers. You'll ensure our solutions not only meet but exceed operational requirements, tailoring deployments to unique environments, providing comprehensive training, and directly addressing any challenges that arise. Your work will transform customer operations, enhance user experiences, and drive Nominal's technology to new frontiers.
🚀 About the role
- Deploy & Integrate: Take Nominal's tech to operation on the ground, tailoring solutions to fit our clients' high-stakes environments perfectly.
- Build Relationships & Business: You're not just deploying technology; you're growing Nominal's presence and impact and establishing deep, productive partnerships. You’re acting as an account manager and product expert, and important relational and technical capital is on your shoulders.
- Train & Support: You're on the front lines, making sure our users understand our products and can use them to their full potential.
- Enhance & Evolve: Your feedback loops are gold, turning user experiences into actionable insights for continuous product improvement.
- Solve & Streamline: See an issue? You're on it, with the autonomy to fix problems fast and keep our technology ahead of the curve.
- Be the Bridge: You're the vital link between Nominal and our customers, translating needs into solutions and ensuring seamless collaboration across all fronts.
🔍 We're looking for someone with
- Proven Engineering Expertise: 4+ years of professional experience and have worked in the trenches of hardware engineering and/or data engineering. You have firsthand experience in environments like propulsion test stands, satellite mission operations, and flight testing, or you’ll have spent time constructing a data model users can empathize with and helping them turn that data into decisions. Your resume says, "I've built and tested the future."
- Technical Sharpshooter: Your intellectual curiosity drives you to solve complex problems. You think in systems and see the big picture, yet you're all about nailing the details. You have a strong intuition for the math and physics our customers encounter daily.
- Communicator & Influencer: You articulate complex ideas with ease and confidence, steering conversations and projects with clarity and honesty.
- Dynamic Leader & Team Player: With a mix of humility, eagerness to learn, and empathy, you're a natural at leading and lifting those around you. You don't just spot problems; you solve them.
- Project Maestro: You have a solid track record of turning technical concepts into reality and managing the full cycle from planning to deployment.
- Ready to Roll: Up to 50% travel? No problem. You're ready to be where the action is, anywhere, anytime.
- [Bonus] Security clearance: Active or eligible to obtain UK SC/DV clearance (or equivalent).
⚡ Skills that supercharge us
- Customer-facing skills: Experienced operator, customer success leader, and/or technical program manager
- Data Engineering Proficiency: Expertise in SQL, Python, Pandas, Matlab, or R. Bonus if familiarity with Influx, Grafana, Spark, Polars, Arrow, Kafka, Beam, and Flink.
- [Bonus] In-Field Hardware Mastery: Proficiency with hardware engineering tools such as DAQs, DDS, Nix, RTOS, MCAP, H5, TDMS, LabVIEW, Simulink, and WinPlot.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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This position requires access to information and technology that is subject to U.S. export controls. Your responses to the questions below will be used solely to determine your eligibility under U.S. law to receive information and materials subject to U.S. export controls. Are you any of the following “protected individual(s)” as defined in the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)? *
A person lawfully admitted for permanent residence of the United States (i.e. Green Card holder)
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Will you require sponsorship from Nominal for employment now or in the future? (e.g, OPT, H1B visa)? *
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VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans. To help us measure the effectiveness of our outreach and recruitment efforts of veterans, we are asking you to tell us if you are a veteran covered by VEVRAA. If you believe that you belong to any of the following categories of protected veterans, please indicate by making the appropriate selection.
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Disabled veteran
A veteran who served on active duty in the U.S. military and is entitled to disability compensation (or who but for the receipt of military retired pay would be entitled to disability compensation) under laws administered by the Secretary of Veterans Affairs, or was discharged or released from active duty because of a service-connected disability
Recently separated veteran
A veteran separated during the three-year period beginning on the date of the veteran's discharge or release from active duty in the U.S military, ground, naval, or air service
Active duty wartime or campaign badge veteran
A veteran who served on active duty in the U.S. military during a war, or in a campaign or expedition for which a campaign badge was authorized under the laws administered by the Department of Defense
Armed Forces service medal veteran
A veteran who, while serving on active duty in the U.S. military ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985 (61 Fed. Reg. 1209).
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Req ID: R68
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Mission Operations Engineer — Deploy, Train & Elevate employer: Nominal
At Nominal, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Mission Operations Engineer, you'll not only engage with cutting-edge technology but also enjoy ample opportunities for professional growth and development while working alongside industry leaders in a fast-paced environment. Our commitment to employee well-being is reflected in our supportive team atmosphere and the chance to make a significant impact on high-stakes projects that shape the future of hardware systems.
