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For Companies At a Glance
- Tasks: Coordinate delivery for ~10 clients, ensuring smooth operations and strong relationships.
- Company: Join Conversion, a global CRO expert transforming data into actionable insights for brands.
- Benefits: Enjoy flexible working, 25 days holiday, private medical insurance, and more perks.
- Other info: Opportunity to grow within a vibrant agency culture focused on experimentation.
- Why this job: Be part of a dynamic team driving innovation and measurable growth in the digital space.
- Qualifications: 2-4 years in digital project management with strong communication and coordination skills.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to Conversion, a GAIN specialist!
As part of GAIN, we use data to fuel creativity and technology to unlock new possibilities. We\’re imagineers who engineer innovation, transforming information into action and ideas into breakthroughs through rebel thinking and smart technology.
At Conversion, we\’re global CRO experts helping brands optimise their digital ecosystems and customer experiences to drive measurable growth. We prove that evidence-based decisions get the best results, powered by our talented people and unique culture.
Our Guiding Principles
Be One • Be Decisive • Be Hungry • Be Undeniable • Be Accountable
About Us
We\’re a leading global CRO and experimentation agency, helping clients create unfair competitive advantages through strategic experimentation. We go beyond changing button colours – we build experimentation frameworks that allow calculated risks across websites, apps, pricing, products, and strategy.
Our diverse team spans copywriting, behavioural psychology, user research, analytics, UX design, frontend development, and project management. We\’ve delivered results for clients from small lead generation sites to global brands like Canon, G-Star Raw, and Facebook.
Ready to help our clients experiment everywhere? Let\’s talk!
ABOUT THE ROLE
As a Digital Project Manager, you\’ll coordinate delivery across a portfolio of ~10 clients while working alongside our senior PM team. You\’ll ensure seamless production ownership that retains and grows accounts, bringing teams together (design, development, qa and consulting team) to drive results and account growth.
This role is perfect for someone ready to step up from individual client delivery to coordinating multiple accounts and contributing to team strategy.
PRIMARY PURPOSE
Client Management & Delivery
- Be the main delivery contact for your assigned clients, ensuring smooth operations and strong relationships
- Take full ownership of client experiments from concept to completion
- Run weekly calls and monthly planning meetings with clients
- Track important metrics like project volume, speed, success rates, and client happiness
- Make sure we deliver what\’s promised in client contracts and meet performance targets
- Work with senior team members to spot opportunities for account growth and handle escalations when necessary
Team coordination & portfolio management
- Partner with the senior PM to run team portfolio meetings (stand-ups & huddles) and keep everyone aligned
- Plan resources and prioritise work across all your clients – you\’ll be the go-to person for knowing what needs to happen when
- Help team members work well together across different client accounts
- Run team retro sessions when projects don\’t go as planned to learn and improve
- Keep an eye on how the team is working together and address any issues
- Support company-wide improvements and help the team adopt new ways of working
Strategic support & business development
- Represent Conversion professionally in client meetings and build strong relationships
- Solve problems quickly to keep projects moving smoothly
- Contribute ideas to help grow accounts and hit revenue goals
WHAT YOU BRING
Professional Experience
- 2-4 years delivering digital projects with strong QA experience
- Understanding of agile methodologies (SCRUM, Kanban)
- Experience with project management tools (Asana, Jira)
- Some exposure to frontend development
Core Skills
- Strong communication: Excellent written and verbal skills for client and team interactions
- Coordination excellence: Ability to manage multiple moving parts across portfolio accounts
- Commercial awareness: Understanding of client needs balanced with business objectives
- Problem-solving: Quick thinking and creative solutions to delivery challenges
- Team player: Collaborative approach with ability to bring people together
- Detail-oriented: Sharp eye for spotting issues and ensuring quality delivery
Personal qualities
- Positive, professional attitude with natural client-facing skills
- Proactive approach to challenges and continuous improvement
- Strong organisational skills with ability to prioritize effectively
- Eagerness to learn and grow within a dynamic agency environment
- Resilient and adaptable in fast-paced situations
BONUS POINTS
- Knowledge of CRO principles and experimentation frameworks
INTERVIEW PROCESS
We keep our process straightforward and respectful of your time:
- Step 1: Initial chat (30 minutes)
A friendly conversation to get to know each other and explore cultural fit - Step 2: Technical discussion (1 hour)
Deep dive into your experience with technical Q&A about project management and scenarios - Step 3: Practical task (5 days to complete)
We\’ll share a realistic scenario that reflects the type of work you\’d be doing - Step 4: Task presentation (1 hour)
Present your solution and walk us through your thinking – we\’re interested in your process as much as your outcome
GAIN Conversion is filled with talented people bursting with ideas and innovation. Join our fantastic team and be part of an exciting, growing agency leading the CRO industry.
Our Benefits Include:
- Flexible working: Work from home or our office – your choice. We ask you to come one a month for team days and join your portfolio colleagues once a quarter, as a minimum.
- 25 Days Holiday: Plus bank holidays for proper work-life balance
- Pension scheme: Company contributory pension
- Private Medical Insurance
- BUPA Life Assurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing.
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GAIN Conversion - Digital Project Manager employer: Nomensa.com
Contact Detail:
Nomensa.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GAIN Conversion - Digital Project Manager
✨Tip Number 1
Familiarise yourself with agile methodologies like SCRUM and Kanban, as these are crucial for the Digital Project Manager role. Consider taking a short online course or reading up on best practices to demonstrate your understanding during interviews.
✨Tip Number 2
Showcase your experience with project management tools such as Asana or Jira. If you haven't used them extensively, try to get hands-on experience or explore their features through tutorials to discuss confidently in your interview.
✨Tip Number 3
Prepare to discuss your problem-solving skills by thinking of specific examples where you've successfully navigated challenges in project delivery. This will highlight your quick thinking and creativity, which are essential for this role.
✨Tip Number 4
Research GAIN Conversion's recent projects and clients to understand their approach to CRO and experimentation. Being knowledgeable about their work will help you engage meaningfully during your interviews and show your genuine interest in the company.
We think you need these skills to ace GAIN Conversion - Digital Project Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Digital Project Manager position. Understand the key responsibilities and required skills, such as client management, team coordination, and knowledge of agile methodologies.
Tailor Your CV: Customise your CV to highlight relevant experience in digital project management. Emphasise your familiarity with project management tools like Asana or Jira, and showcase any experience you have with frontend development or CRO principles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of GAIN Conversion's mission and values. Use specific examples from your past experiences to demonstrate how you embody their guiding principles, such as being decisive and accountable.
Showcase Your Communication Skills: Since strong communication is crucial for this role, ensure that your application materials are well-written and free of errors. Highlight instances where you've successfully managed client relationships or coordinated teams to achieve project goals.
How to prepare for a job interview at Nomensa.com
✨Understand the Role
Make sure you have a clear understanding of the Digital Project Manager role and its responsibilities. Familiarise yourself with client management, team coordination, and strategic support as these are key aspects of the job.
✨Showcase Your Experience
Prepare to discuss your previous experience in delivering digital projects, especially your knowledge of agile methodologies and project management tools like Asana or Jira. Be ready to provide specific examples that demonstrate your skills.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've had to solve problems quickly and creatively. The interviewers will be looking for your ability to handle challenges, so come prepared with examples that highlight your quick thinking and solutions.
✨Engage in Team Dynamics
Since this role involves coordinating teams, be prepared to discuss how you foster collaboration and address issues within a team. Share experiences where you successfully brought people together to achieve common goals.