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- Tasks: Support the Director and Sales team with admin tasks, customer service, and compliance.
- Company: Join a small, innovative water treatment company making a difference in public and private sectors.
- Benefits: Earn £14/hour, enjoy 20 days leave, enhanced sick pay, and a supportive work environment.
- Why this job: Perfect for proactive individuals who thrive under pressure and want to grow in their career.
- Qualifications: 3+ years of admin experience, high IT proficiency, and excellent customer service skills required.
- Other info: Hybrid working with 2 days in the office; immediate start available!
Business Support Co-ordinator £14 per hour Hybrid working 2 days at the office in Attleborough, Nuneaton Monday to Friday 9.30am – 4pm with ½ hour lunch *** Immediate start available *** Are you an experienced Administrator who can provide business support to a small water compliance and consultancy company? The Business Support Co-ordinator will support the Director, Sales team and operations in delivering excellent customer service, ensuring compliance with standards, streamlining processes and delivering operational efficiency. The ideal Business Support Co-ordinator will have: * At least 3 years’ experience in administration * High level of IT proficiency is essential. They use MS Office Suite, Compliapp – compliance software, Xero – accounting software, CRM Software and Jotform, Avery Label Maker, Adobe Editor * Good Attention to detail and the ability to manage a dynamic workflow * Proactive and self-motivated, with the ability to work independently * Professional, with integrity and excellent customer service skills * Adaptable and willing to go the extra mile to meet deadlines and customer expectations * Experience with customer portals and compliance systems highly beneficial The Business Support Co-ordinator will be responsible for: * Accounts Support * Raising sales invoices and managing purchase orders * Uploading financial data to systems like Xero and Auto Entry and following up on outstanding payments and responding to account queries * Document Preparation and Reporting * Producing reports, certificates, and risk assessments in line with company branding and standards * Maintaining accurate records of quotes, invoices, and project costs * Preparing and distributing customer documentation, including sampling certificates and job reports * HR and Employee Support * Supporting employee onboarding, training schedules, and leave management * Assisting with payroll submissions, including overtime, commissions, and expenses * General Office Management * Organising and maintaining engineers’ schedules * Booking appointments and liaising with customers and suppliers * Handling customer enquiries via email and phone * Managing and ordering office supplies * Maintaining company policies, accreditations, and records * Assisting the Director with tender applications, costings, and administrative support This role will suit an experienced stand-alone Administrator who can manage their own workload and is a strong team player who thrives under pressure. What you will receive in return: * Great starting salary – at £14 per hour * 20 days annual leave with an increase of one day after each year of service (capped at 5) * Enhanced sick pay after passing probation * Westfield Health – after one years’ service * Supportive and collaborative work environment * The chance to grow within an innovative and forward-thinking company Our client is a small, specialist water treatment company who manage water systems safely and efficiently for customers both in the public and private sector including manufacturing sites, universities and healthcare. If you feel you have the necessary skills and experience and meet the criteria above please apply below
Business Support Co-ordinator employer: Nomad HR & Recruitment
Contact Detail:
Nomad HR & Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Co-ordinator
✨Tip Number 1
Familiarize yourself with the specific software mentioned in the job description, such as Xero and Compliapp. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Highlight your ability to manage multiple tasks and prioritize effectively. Prepare examples from your past experiences where you successfully handled a dynamic workflow, as this is crucial for the role.
✨Tip Number 3
Demonstrate your customer service skills by preparing to discuss how you've gone above and beyond to meet client expectations in previous roles. This will show that you align with the company's values.
✨Tip Number 4
Research the company’s background and its approach to water compliance and consultancy. Being knowledgeable about their operations will help you ask insightful questions and show your genuine interest in the position.
We think you need these skills to ace Business Support Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration, particularly focusing on your IT proficiency and any experience with compliance software. Use specific examples that demonstrate your attention to detail and ability to manage a dynamic workflow.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive nature and excellent customer service skills. Mention how your previous roles have prepared you for the responsibilities listed in the job description, such as accounts support and document preparation.
Highlight Relevant Skills: In your application, emphasize your experience with the specific software mentioned, like MS Office Suite, Xero, and any compliance systems. This will show that you are well-equipped to handle the technical aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Business Support Co-ordinator role.
How to prepare for a job interview at Nomad HR & Recruitment
✨Showcase Your Administrative Experience
Be prepared to discuss your previous administrative roles in detail. Highlight specific tasks you've managed, especially those related to accounts support, document preparation, and HR functions, as these are crucial for the Business Support Co-ordinator position.
✨Demonstrate IT Proficiency
Since high-level IT skills are essential, familiarize yourself with the software mentioned in the job description. Be ready to provide examples of how you've used MS Office Suite, Xero, or any compliance software in your past roles.
✨Emphasize Attention to Detail
Prepare to give examples of how your attention to detail has positively impacted your work. Discuss situations where you caught errors or improved processes, as this will show your ability to manage a dynamic workflow effectively.
✨Exhibit Customer Service Skills
Since excellent customer service is a key part of the role, think of instances where you've gone above and beyond for customers. Share stories that demonstrate your professionalism and integrity in handling customer inquiries and issues.
