At a Glance
- Tasks: Support the kitchen and dining room, ensuring smooth service and food knowledge.
- Company: Join NoMad London, a vibrant hotel blending New York hospitality with London charm.
- Benefits: Enjoy great perks like discounts, paid breaks, and a supportive work environment.
- Other info: Experience a dynamic team culture with excellent training and progression opportunities.
- Why this job: Kickstart your career in hospitality with opportunities for growth and learning.
- Qualifications: Eagerness to learn and a passion for food and service.
The predicted salary is between 22000 - 26000 £ per year.
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non‑negotiables drive us. Welcome to NoMad London.
OVERVIEW OF ROLE
Kitchen Servers have a comprehensive understanding of the technical relationship between kitchen and dining room, food delivery etiquette and dining room traffic patterns. Kitchen Servers (KS) are the eyes and ears of the kitchen and can relay information from the dining room to the kitchen efficiently and clearly. They are eager to learn more about the philosophy of The NoMad menu and cuisine in general, seasonality and the origins of techniques and ingredients. Kitchen Servers are responsible for maintaining the same level of food knowledge amongst themselves throughout all the outlets, knowing all ingredients, preparations, allergens and possible modifications for all dishes produced in the kitchen.
EXPECTATIONS
- Be professional at all times.
- Be a positive ambassador of The NoMad throughout your professional career with us.
- Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
- Role model The NoMad values, and bring them to life through each and every interaction.
MAIN DUTIES & RESPONSIBILITIES
The main responsibilities of the Kitchen Server are summarised below, the list is not exhaustive:
- Kitchen Servers are responsible for maintaining the same level of food knowledge as the Waiters, knowing all ingredients, preparations, allergens and possible modifications for all dishes produced in the kitchen, as well as having a basic knowledge of our hotel history, interiors, and kitchen purveyors.
- They must also fully understand and communicate open-handed service as well as correct positioning of dishes to meet our service standards.
- Kitchen Servers set up the kitchen pass for service, ensuring all stations are well stocked and all tools are available.
- They are great multitaskers ensuring both kitchen & floor teams are stocked with glassware, cutlery & crockery needed to execute service, assisting in polishing to a high standard and any reasonable tasks as directed by the business needs.
- Kitchen Servers must be able to explain and discuss all food dishes available as well as have a full understanding of traffic patterns, position numbers, section plans and the team on site.
WHAT WE OFFER
- £750 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Straight shifts (no splits)
- Paid break and annual leave
- Good work/life balance
- Your birthday off (paid) after one year of service
- Great hotel discounts in all Hilton properties
- Private Health Care
- Guest Experience Stay
- Wagestream
- £20 Uber ride when finishing after 1am.
Runner - Kitchen Server employer: NoMad Hotel
At NoMad London, we are dedicated to fostering a vibrant work culture that prioritises employee growth and development. As a Kitchen Server, you will not only enjoy competitive benefits such as a generous employee discount and private healthcare but also the opportunity to advance your career within our esteemed hospitality environment. Join us in blending New York's hospitality charm with London's elegance, where every team member is valued and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Runner - Kitchen Server
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like NoMad Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to NoMad Hotel
Don't be shy about reaching out to NoMad Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Runner - Kitchen Server
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about NoMad Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at NoMad Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
