At a Glance
- Tasks: Collect, sort, and deliver linens while ensuring high hygiene standards.
- Company: Join NoMad London, where hospitality meets career growth in a vibrant environment.
- Benefits: Enjoy competitive pay, discounts, health care, and a paid birthday off after a year.
- Other info: Great training opportunities and a supportive work/life balance await you.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Attention to detail and a positive attitude are essential.
The predicted salary is between 22000 - 26000 £ per year.
THE NOMAD WAY
Hospitality is at the core of what we do and who we are.
It’s more than just a job; it’s a path to a career in our industry.
Many of us at No Mad have grown from within these walls and we pride ourselves on providing these opportunities.
We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm.
Our values connect us; our behaviours guide us; and our non-negotiables drive us.
- Welcome to No Mad London
- OVERVIEW OF ROLE
A Linen Porter manages the collection, sorting, and delivery of clean and soiled linens.
They ensure linen stocks are maintained and report any issues with inventory.
Responsibilities include operating laundry equipment, adhering to hygiene standards, and coordinating with housekeeping to meet luxury standards.
Attention to detail, organization, and efficient time management are key to maintaining high service levels.
WHAT WE OFFER
- £750
- Refer a Friend Scheme
- 50%
- Employee discount in F&B outlets
- Pension
- Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Paid break and annual leave
- Good work/life balance
- Wagestream
- Your birthday off (paid) after one year of service
- Hotel discount
- Hilton discount
- Private
- Health Care
- Experience
- Stay - Breakfast included
- 5 days of paid sick leave for every rolling 12 months
- Additional holiday for each completed year of service
- £20 Uber ride when finishing after 1am
EXPECTATIONS
• The Linen Porter is expected to
- Collect, sort, and deliver clean and soiled linens to appropriate areas.
- Monitor linen inventory levels and report shortages or damage.
- Inspect linens for cleanliness, wear, and damage before distribution.
- Maintain a well-organized linen storage area.
- Follow health and safety standards and departmental procedures.
- Coordinate with housekeeping and other departments for efficient linen handling.
- Operate and maintain laundry and linen handling equipment properly.
- Address and resolve any linen-related issues or special requests from guests.
- Be professional at all the times
- Be a positive ambassador of The No Mad throughout your professional career with us.
- Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
To role model The No Mad values and bringing them to life through each and every interaction.
MAIN DUTIES & RESPONSIBILITIES
The main responsibilities of the Linen Porter are summarised as below; however, the list is not exhaustive:
- Support the Housekeeping Management team with a range of duties including the distribution of linen and other products throughout the hotel
- Assist with the general cleaning of guest areas ensuring that they are clean, free of refuse, well maintained and staged appropriately
- Upkeep and general presentation of guest corridors, linen cupboards and back of house service areas
- Carry out inventory of linen, goods, and equipment
- Take note of missing supplies and notify the Housekeeping Management immediately if any discrepancies have been found
- Replenish the Room Attendant cupboard on a regular basis
- Deliver Guest request items to the rooms as per Hotel Procedure.
- Check all goods received against the order made, report immediately to the Housekeeping Management if there are any discrepancy
- Ensure all the goods are stored following FIFO and health and safety regulations
- Clean equipment after each use
- Perform regular deep cleaning of all areas of hotel as instructed
- To perform any additional task required as per business needs.
- Perform all duties with care towards our guests always ensuring upmost guest satisfaction.
- Interact with guests in a caring respective and positive manner.
- To always follow H&S and Standard Operating Procedures.
Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
Porter in London employer: NoMad Hotel
Nomad Hotel in Greater London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With benefits such as private health care, employee discounts, and a strong emphasis on work/life balance, team members are encouraged to thrive both personally and professionally while being part of a dedicated team committed to delivering outstanding hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like NoMad Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to NoMad Hotel
Don't be shy about reaching out to NoMad Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Porter in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about NoMad Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at NoMad Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
