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- Tasks: Welcome guests and create memorable dining experiences in a vibrant restaurant.
- Company: Join NoMad London, where hospitality meets charm and career growth is encouraged.
- Benefits: Enjoy competitive pay, discounts, health care, and a great work/life balance.
- Why this job: Be the face of our brand and make every guest feel special.
- Qualifications: Experience in a fast-paced restaurant environment and a passion for hospitality.
- Other info: Opportunities for training and progression in a dynamic team.
The predicted salary is between 22000 - 26000 ÂŁ per year.
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
We are looking for friendly and professional hostess/host to join our dining room team! Our host team is essentially our brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. The hostess/host is someone who has a natural ease with guests, is passionate about hospitality and willing to create a memorable experience for each and every guest. The ideal candidate must have experience working as a hostess/host or restaurant receptionist from a fast-paced and high-calibre restaurant.
EXPECTATIONS
- The Host is expected to be professional at all times.
- Be a positive ambassador of The NoMad throughout your professional career with us.
- Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
- To role model The NoMad values, and bring them to life through each and every interaction.
RESPONSIBILITIES
- Full and comprehensive knowledge of the OpenTable reservations system.
- In-depth knowledge of each outlet within the venue including table capacities, procedures, and team dynamics.
- Comprehensive understanding of both the company and the building’s history.
- 100-level knowledge of all beverage menus.
- 100-level knowledge of all food menus.
- Be the face of the outlet by greeting and leading the guests to their appropriate table or bar seating.
- Facilitating all guest requests where possible, and finding the “yes” where not possible.
- Aiding and assisting the Guest Relations team with any requests made by the guest and ensuring effective communication across all departments.
- Following reasonable instructions and requests made by management, including Maître D.
WHAT WE OFFER
- ÂŁ750 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Straight shifts (no splits)
- Paid break and annual leave
- Good work/life balance
- Wagestream
- Your birthday off (paid) after one year of service
- Hotel discount
- Private Health Care Experience Stay - including breakfast
- 5 days of paid sick leave for every rolling 12 months
- Additional holiday for each completed year of service
- ÂŁ20 Uber ride when finishing after 1am
Please note whilst we wish we could respond to all applicants, only those candidates shortlisted will be contacted.
Hostess/Host in London employer: NoMad Hotel
Contact Detail:
NoMad Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostess/Host in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with NoMad's history and values. This will not only help you stand out during interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your hospitality skills! Role-play greeting guests or handling requests with friends. The more comfortable you are, the better you'll shine as a brand ambassador for NoMad.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at industry events. They can provide insider tips and might even refer you directly through our website!
✨Tip Number 4
Stay positive and be yourself! Authenticity goes a long way in hospitality. Show your passion for creating memorable experiences, and you'll leave a lasting impression.
We think you need these skills to ace Hostess/Host in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see how you embody the spirit of NoMad!
Be Professional and Personable: Remember, as a host/hostess, you're the face of our restaurant. Use a friendly yet professional tone in your application. We’re looking for candidates who can balance warmth with professionalism, so make sure that comes across in your writing.
Know Your Stuff: Familiarise yourself with our values and the role's expectations before applying. Mentioning specific knowledge about our dining experience or the OpenTable system can really set you apart. Show us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the NoMad family!
How to prepare for a job interview at NoMad Hotel
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of NoMad's values and history. Familiarise yourself with their dining concepts and the OpenTable reservations system. This shows your genuine interest in the role and the company.
✨Showcase Your Hospitality Skills
During the interview, highlight your previous experience in fast-paced environments. Share specific examples of how you've gone above and beyond for guests. This will demonstrate your passion for hospitality and your ability to create memorable experiences.
✨Be Professional and Personable
As a host/hostess, you'll be the face of the restaurant. Practice your greeting and body language to ensure you come across as friendly and professional. Remember, first impressions matter, so make yours count!
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about team dynamics, training opportunities, or how they embody their core values. This not only shows your enthusiasm but also helps you gauge if NoMad is the right fit for you.