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- Tasks: Welcome guests and create memorable dining experiences as a brand ambassador.
- Company: Join NoMad London, where hospitality meets charm in a thriving hotel environment.
- Benefits: Enjoy competitive pay, discounts, health care, and a great work-life balance.
- Other info: Opportunities for training and progression in a supportive environment.
- Why this job: Be part of a dynamic team and grow your career in the hospitality industry.
- Qualifications: Experience in a fast-paced restaurant as a host or receptionist is preferred.
The predicted salary is between 22000 - 26000 ÂŁ per year.
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London.
We are looking for friendly and professional hostess/host to join our dining room team! Our host team is essentially our brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. The hostess/host is someone who has a natural ease with guests, is passionate about hospitality and willing to create a memorable experience for each and every guest.
Ideal candidate must have experience working as a hostess/host or restaurant receptionist from a fast-paced and high-calibre restaurant.
EXPECTATIONS
- Be professional at all times.
- Be a positive ambassador of The NoMad throughout your professional career with us.
- Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
- Role model The NoMad values, bringing them to life through each and every interaction.
RESPONSIBILITIES
- Full and comprehensive knowledge of the OpenTable reservations system.
- In-depth knowledge of each outlet within the venue including table capacities, procedures, and team dynamics.
- Comprehensive understanding of both the company and the building’s history.
- 100-level knowledge of all beverage menus.
- 100-level knowledge of all food menus.
- Be the face of the outlet by greeting and leading the guests to their appropriate table or bar seating.
- Facilitating all guest requests where possible, and finding the “yes” where not possible.
- Aiding and assisting the Guest Relations team with any requests made by the guest and ensuring effective communication across all departments.
- Following reasonable instructions and requests made by management, including Maître D.
WHAT WE OFFER
- ÂŁ750 Refer a Friend Scheme.
- 50% Employee discount in F&B outlets.
- Pension Scheme.
- Complimentary family meal and quality coffee/hot drinks whilst on duty.
- Growing team with great training and progression opportunity.
- Straight shifts (no splits).
- Paid break and annual leave.
- Good work/life balance.
- Wagestream.
- Your birthday off (paid) after one year of service.
- Hotel discount.
- Private Health Care.
- Experience Stay - including breakfast.
- 5 days of paid sick leave for every rolling 12 months.
- Additional holiday for each completed year of service.
- ÂŁ20 Uber ride when finishing after 1am.
Please note whilst we wish we could respond to all applicants, only those candidates shortlisted will be contacted.
Host - Twenty8 in London employer: NoMad Hotel
Contact Detail:
NoMad Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Twenty8 in London
✨Tip Number 1
Get to know the NoMad vibe! Before your interview, dive into their values and culture. This way, you can show how you embody their hospitality spirit and connect with their mission.
✨Tip Number 2
Practice your people skills! As a host, you'll be the face of the restaurant. Role-play greeting guests and handling requests with a friend to boost your confidence and charm.
✨Tip Number 3
Be ready to showcase your knowledge! Brush up on the menu items and the OpenTable system. Being well-prepared will impress the hiring team and show you're serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Host - Twenty8 in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see how you embody the spirit of NoMad!
Be Professional and Personable: Remember, you're applying for a role where first impressions matter. Keep your tone friendly yet professional in your written application. We’re looking for someone who can be both approachable and polished!
Know Your Stuff: Do a bit of homework on NoMad and our values. Mention what excites you about our brand and how you can contribute to our team. This shows us you’re genuinely interested and ready to be an ambassador for NoMad!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at NoMad Hotel
✨Know Your Hospitality Basics
Before the interview, brush up on your knowledge of hospitality principles. Understand what makes a great guest experience and be ready to share examples from your past roles. This will show that you’re not just familiar with the industry but genuinely passionate about it.
✨Master the Menu
Familiarise yourself with the food and beverage menus of the venue. Knowing the offerings inside out will impress your interviewers and demonstrate your commitment to providing excellent service. Be prepared to discuss your favourite dishes and drinks!
✨Showcase Your People Skills
As a host, your ability to connect with guests is crucial. During the interview, highlight your experience in creating memorable experiences for customers. Share specific stories where you went above and beyond to ensure a guest felt welcomed and valued.
✨Embrace the NoMad Values
Research the core values of NoMad and think about how they align with your own. Be ready to discuss how you can embody these values in your role as a host. This shows that you’re not just looking for a job, but a place where you can grow and contribute positively.