Events Waiter

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London.

OVERVIEW OF ROLE

Event Servers are adaptable and professional members of the events team, exhibiting warm hospitality and moving through service with purpose and efficiency. They have strong organisational skills and can manage guest requests across a variety of event formats, working alongside their team to deliver a seamless experience. They are responsible for being equally capable across beverage service, food service, event set up and event close down, with a good working knowledge of the food and drinks on offer, allergen awareness, and a professional approach to all aspects of event delivery.

EXPECTATIONS

The Events Bartender is expected to:

• Be professional at all times
• Be a positive ambassador of the NoMad throughout your time with us.
• Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
• Role model the company values, and bring them to life through each and every interaction.
• During periods of reduced business, support all Hotel bar outlets where required.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Event Server are summarised below, the list is not exhaustive:

• Event Servers are responsible for greeting and communicating warmly with all guests at an event.
• They deliver beverage and food service where applicable, assist with order processing and maintain a high standard of service throughout an event.
• They can speak clearly to the food and drinks on offer, including ingredients, allergens and presentations of dishes and drinks served.
• Event Servers assist with the set up and preparation of event spaces prior to service, ensuring that all areas are laid correctly, stations are stocked and equipment is in place.
• They take an active role in the close down of events, including clearing, cleaning and returning equipment and spaces to the required standard.
• Event Servers are adaptable across both food and beverage service, moving fluidly between roles as directed by the Captains, Head Captains or Event Operations Manager.
• They are responsible for maintaining glassware, crockery and other equipment throughout the event and assisting with any reasonable tasks as directed by business needs.
• Event Servers must be able to explain and discuss all food and beverage options on the event menu, and work collaboratively with the wider team on site to deliver a consistent and professional service to all guests.
• Follow any other reasonable requests and instructions from the Captains, Head Captains and Event Operations Manager where appropriate.

WHAT WE OFFER

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Paid break and annual leave
• Good work/life balance
• Your birthday off (paid) after one year of service
• Hotel discount
• Private Health Care
• Wagestream Experience Stay - Breakfast included
• 5 days of paid sick leave for every rolling 12 months
• Additional holiday for each completed year of service
• £20 Uber Ride when finishing after 1am

Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.