At a Glance
- Tasks: Lead the F&B team to deliver exceptional service and maintain high standards.
- Company: Join a vibrant hospitality team at The NoMad, known for its positive culture.
- Benefits: Enjoy a £750 referral bonus, 50% discount, and complimentary meals while on duty.
- Other info: Flexible hours, paid breaks, and a supportive environment for personal development.
- Why this job: Be a key player in creating memorable dining experiences and grow your career.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
The predicted salary is between 23625 - 28875 £ per year.
OVERVIEW OF THE ROLE
The role of the Dining Room Manager is to successfully lead the F&B team in executing all areas of service across our various outlets.
The ability to lead and inspire others while maintaining a positive, hospitality-focused attitude is crucial to the success of this role.
S/he will display the desire to continually learn and develop while lending their innate ability to coach others.
Commitment to service and taking care of others a must.
WHAT WE OFFER
- £750 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Paid break and annual leave
- Good work/life balance
- Your birthday off (paid) after one year of service
- Hotel discount
- Hilton discount
- Wagestream
- Private Health Care
- Experience Stay - Breakfast included
- 5 days of paid sick leave for every rolling 12 months
- Additional holiday for each completed year of service
EXPECTATIONS
The Dining Room Manager is expected to
- Be professional at all the times
- Exhibit qualities of flexibility and leadership as well as be an effective communicator
- Represent The No Mad positively to all internal and external stake holders as well as act as an ambassador of our brand when out in our industry’s community
- Adhere to company policies and procedures at all times, including but not exclusive of; H&S policies, HR policies
- Manage own workload efficiently and find balance between responsibilities on the floor during service and office administrative work
- Communicate well within the team and other departments across the hotel and collaborate on shared initiatives as they related to standards of guest interaction
- MAINDUTIES & RESPONSIBILITIES
The main responsibilities of the Dining Room Manager are summarised below, the list is not exhaustive:
- To support the F&B team in executing gracious and approachable service while maintaining high standards of product knowledge and guest service standards.
- Contribute to the administrative success of the department by executing designated office work efficiently and accurately
- Show versatility and flexibility by working with teams in different outlets and across different departments within F&B
- Attend weekly F&B Management meetings as well as relevant planning/collaborative efforts
- Ensure that all staff Health & Safety standards are always upheld
- Reward and recognise individual and team performance to encourage an engaged and motivated team
- Perform opening/closing procedures including updating service notes
- To be present on the service floor, anticipating guest needs, supporting all levels of line staff in their duties, and ensuring smooth transition of information through handovers
- To ensure the guest experience is of an exceptional level and constantly review standards of practice to see where improvements can be made
- To work alongside the various other departments in upholding the standards and assisting where necessary to support
- Any other reasonable tasks asked to be performed by the management according to the changing business needs
Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
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Dining Room Manager in City of Westminster employer: NoMad Hotel
Nomad Hotel in Greater London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With benefits such as private health care, employee discounts, and a strong emphasis on work/life balance, team members are encouraged to thrive both personally and professionally while being part of a dedicated team committed to delivering outstanding hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Dining Room Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like NoMad Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to NoMad Hotel
Don't be shy about reaching out to NoMad Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Dining Room Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about NoMad Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at NoMad Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
