Bartender - Twenty8 in City of Westminster

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.

Welcome to NoMad London

OVERVIEW OF ROLE

Events Bartenders are the face of the bar at every event, delivering a welcoming and professional experience for all guests while efficiently preparing and serving a range of drinks. Events Bartenders are responsible for maintaining a consistent standard of service across all events, with a working knowledge of the drinks menu on offer.

Events Bartenders approach their work with a strong sense of urgency, adaptability and attention to detail. They communicate clearly with their team members and work closely with all event staff to ensure that all guests’ needs are met. Events Bartenders are approachable and professional while remaining calm and focused under pressure.

EXPECTATIONS

The Events Bartender is expected to:

• Be professional at all the times
• Be a positive ambassador of the NoMad throughout your time with us.
• Always adhere to company policies and procedures, including but exclusive of; H&S policies, HR policies; employee handbook.
• To role model the company values, and bring them to life through each and every interaction.
• During periods of reduced business, to support all Hotel bar outlets where required.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Events Bartender are summarised below, the list is not exhaustive:

• Creating a positive guest experience through a friendly and attentive approach; preparing and serving drinks accurately and efficiently; processing transactions and engaging with guests throughout the event.
• Taking responsibility for the set up of each Event bar, preparation of all required beverages and service of beverage.
• Set the atmosphere of ease, comfort and fun by engaging with the guest in discussions and personalizing the experience for each guest.
• Be a reliable and positive presence behind the bar, supporting bar support staff and assisting the wider events team with any information or operational support they need.
• Up to date knowledge of all drinks on the event menu, including cocktails and classic serves; and a working awareness of food and beverage allergy information, presenting this clearly to guests both verbally and in written form where required.
• A disciplined approach to understanding the event menu and the beverages on offer; and a commitment to developing beverage knowledge in line with training provided.
• Follow all reasonable requests made by the Event Operations Manager and Bar Programme Manager to ensure the best possible guest experience.

WHAT WE OFFER

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Paid break and annual leave
• Good work/life balance
• Your birthday off (paid) after one year of service
• Hotel discount
• Private Health Care
• Wagestream
• Experience Stay - Breakfast included
• 5 days of paid sick leave for every rolling 12 months
• Additional holiday for each completed year of service
• £20 Uber Ride when finishing after 1am

Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.