At a Glance
- Tasks: Lead the vision and strategy for our Sales CRM, driving continuous improvement and adoption.
- Company: Join Nomad Foods, a leader in the FMCG sector with a focus on innovation.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Dynamic role with opportunities for career growth and cross-functional collaboration.
- Why this job: Make a real impact by enhancing sales capabilities across Europe with cutting-edge CRM technology.
- Qualifications: 3+ years as a product owner in Sales CRM, strong communication skills, and experience with SAP C4C.
The predicted salary is between 60000 - 80000 £ per year.
Nomad Foods have invested in a Global Sales CRM capability that harmonises, simplifies and increases the maturity of Sales capability across our core European markets. We are currently seeking a Senior Product Owner who will be accountable for our CRM capabilities across Nomad; embedding best practice and delivering continuous improvement. The individual will be responsible for leading the product vision and strategy, managing the product roadmap and driving development of new features and capabilities for our SAP C4C solution.
Responsibilities
- Adoption
- Provide training and support to Sales teams on the use of CRM technology and Nomad best practices.
- Bring the CRM community together across markets to share best practice and learn from each other.
- Drive adoption of the CRM tool; ensure usage & also data completeness.
- Development
- Define the product vision, roadmap and strategy of the Sales Operations Centre of Excellence.
- Lead cross-functional teams in the design, development, and implementation of continuous improvements of our CRM tool (SAP C4C).
- Insight
- Embed the insight gathered through the CRM (eg level of out of stocks, retail media execution) into business performance tracking across departments.
- Lead analytics that utilise the data gathered through the CRM tool to provide actionable recommendations in how to improve our in-store execution.
Qualifications
Essential
- 3+ years of experience as a product owner of Sales CRM software.
- Strong understanding of Commercial process and the role CRM systems can/should play in enhancing them.
- Experience with SAP Cloud 4 Customer Software.
- Excellent communication and interpersonal skills.
- Experience leading cross-functional teams.
Desirable
- Previous experience delivering transformation / significant process change.
- Commercial experience in a multi-national FMCG/CPG.
- Project Management and/or Change Management.
We think you need these skills to ace Senior Commercial Product Owner
Product Vision and Strategy
CRM Technology Training
Cross-Functional Team Leadership
SAP Cloud 4 Customer Software
Data Analysis
Business Performance Tracking
Communication Skills
