OTC Associate - FBN - FTC
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OTC Associate - FBN - FTC

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage accounts receivable, resolve customer queries, and ensure accurate payment processing.
  • Company: Join Nomad Foods, Europe's largest frozen food company with a diverse brand portfolio.
  • Benefits: Enjoy opportunities for career development in a dynamic Shared Finance Centre.
  • Why this job: Be part of a team focused on excellence and continuous improvement in finance.
  • Qualifications: Prior O2C experience and strong computer skills are essential; FMCG experience is a plus.
  • Other info: Work closely with sales and marketing teams to deliver exceptional customer service.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Nomad Foods was formed in 2015 and with revenues of €2.9bn is the largest frozen food company in Europe. Nomad owns a portfolio of leading brands including Birds Eye, Findus and iglo, supplemented in 2018 with the purchase of Goodfellas Pizza and Aunt Bessie’s, and in 2021 with the purchase of Ledo and Frikom.

We manufacture and distribute a range of branded frozen food products across 22 European countries with the United Kingdom, Italy, Germany, Sweden and France representing our five largest markets.

The long-term goal of Nomad is to develop a global portfolio of best-in-class food brands by growing organically and through strategic M&A.

We are proposing that our new Shared Finance Centre will house both our Financial Accounting teams and our Financial Planning and Analysis Centre of Expertise.

Our vision is to build trusted, equal partnerships through the delivery of timely and valuable services that will ensure growth and business success for Nomad Foods. The team will deliver a step change in performance through a relentless focus on excellence in execution and continuous improvement, enabling us to simplify and standardise our processes and procedures, which in turn, enables quality decision-making, delights our customers and supports Nomad Food’s business objectives.

The Shared Finance Centre will be an outstanding place to work for finance professionals, with new and exciting opportunities to develop careers and by being recognised alongside the very best by our people.

The purpose of this position is to undertake the day-to-day O2C activities including managing the accounts receivable ledger, performing customer reconciliations, payment allocation, processing and resolving customer queries.

Responsibilities

  • Ensure all assigned accounts are continually reconciled, credits applied and are properly controlled
  • Applying all payments and credits accurately to accounts
  • Ensuring that any cash collection problems are promptly reported and appropriate action (e.g. putting accounts on hold) is taken. Monitoring and reviewing credit limits
  • Ensure the Customer Master Data is current, accurate and complete at all times
  • Managing relationship with customers in their day-to-day activities ensuring that all requests made by customers (claims / deductions / price queries) are resolved in a timely manner, including matching of customer claims against relevant rebates and/or promotional accruals
  • Understanding the department and company’s KPIs and deadlines. Support the implementation of process improvement across the team
  • Promptly contact customers to confirm payments will be received in line with the set payment terms and perform follow up calls when required should funds not materialise
  • Liaising with the wider Accounts Receivables / O2C team to raise claim related credit notes and to resolve all outstanding Accounts Receivable claims and deductions
  • Maintain close working relationship with the sales team (Key Account/Reps/Agents), the Sale Manager, Logistics and Marketing to ensure the best service is delivered
  • Perform relevant SOX controls and ensuring they are complete, reviewed and signed off in a timely manner
  • Assist with internal and external audit requests related to customer deductions and claims

Qualifications

Essential

  • Prior experience in O2C
  • Experience in resolving customer rebate / claims
  • Experience of posting and accounting specifically related to payments and collections
  • Computer skills including the ability to operate
  • Computerised accounting, spreadsheet (Excel), and email (Outlook) at a proficient level
  • An understanding of Account Receivable and credit control processing activities
  • Good written and verbal communication skills
  • Accuracy and attention to detail
  • Positive “can do” attitude
  • Proactive and use own initiative
  • Work alone as well as part of a team

Desirable

  • FMCG Accounts Receivable experience
  • SAP experience
  • Data entry experience

OTC Associate - FBN - FTC employer: Nomad Foods Inc

At Nomad Foods, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters professional growth and development. Our Shared Finance Centre is designed to empower finance professionals with exciting career opportunities while promoting a culture of excellence and continuous improvement. With a commitment to employee well-being and a collaborative atmosphere, we ensure that our team members are recognized and valued as integral contributors to our success in the frozen food industry.
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Contact Detail:

Nomad Foods Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land OTC Associate - FBN - FTC

✨Tip Number 1

Familiarize yourself with the O2C process and the specific responsibilities of the OTC Associate role. Understanding the day-to-day activities, such as managing accounts receivable and resolving customer queries, will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Highlight any previous experience you have in handling customer claims and rebates. Be prepared to discuss specific examples of how you've successfully resolved issues in the past, as this will show your problem-solving skills and attention to detail.

✨Tip Number 3

Make sure to research Nomad Foods and its portfolio of brands. Understanding their market position and recent acquisitions can help you align your answers with their business objectives and demonstrate your genuine interest in the company.

✨Tip Number 4

Prepare to discuss your proficiency with relevant software, especially Excel and any experience with SAP. Being able to confidently talk about your technical skills will reassure the hiring team that you can handle the computerised accounting tasks required for the role.

We think you need these skills to ace OTC Associate - FBN - FTC

Accounts Receivable Management
Customer Reconciliation
Payment Allocation
Problem-Solving Skills
Attention to Detail
Communication Skills
Proficiency in Excel
Computerized Accounting Skills
Understanding of Credit Control Processes
Experience with SAP
Data Entry Skills
Ability to Work Independently and as Part of a Team
Positive Attitude
Initiative and Proactivity
FMCG Industry Knowledge

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the OTC Associate position at Nomad Foods. Understand the key responsibilities and qualifications required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize your prior experience in O2C and any specific achievements related to accounts receivable, customer claims, or payment processing. Use concrete examples to demonstrate your skills.

Showcase Your Skills: Mention your proficiency in computer skills, especially with accounting software and Excel. Highlight your attention to detail and communication skills, as these are crucial for the role.

Tailor Your Cover Letter: Write a personalized cover letter that reflects your understanding of Nomad Foods' goals and how you can contribute to their Shared Finance Centre. Make sure to express your enthusiasm for the position and the company.

How to prepare for a job interview at Nomad Foods Inc

✨Show Your O2C Expertise

Make sure to highlight your prior experience in Order to Cash (O2C) processes. Be prepared to discuss specific examples of how you've managed accounts receivable, resolved customer claims, and handled payment allocations.

✨Demonstrate Problem-Solving Skills

Since the role involves resolving customer queries and managing cash collection problems, be ready to share instances where you successfully tackled similar challenges. This will showcase your proactive approach and ability to think on your feet.

✨Familiarize Yourself with KPIs

Understanding the key performance indicators (KPIs) relevant to the role is crucial. Research what metrics are important in O2C and be prepared to discuss how you can contribute to achieving these goals.

✨Communicate Effectively

Strong written and verbal communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, especially when discussing your experience with customer interactions and teamwork.

OTC Associate - FBN - FTC
Nomad Foods Inc
Apply now
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